SENIOR CONSULTANT

As a Network Support Engineer, you will be responsible for the following technical skills: - Strong hands-on experience in Load balancer F5 LTM & APM, as well as with Cisco ASA & FTD firewall. - Experience working with technologies and platforms such as VRFs, Nexus 9k, 7K and 5K switches. - Strong knowledge and extensive support of Routing Protocols/Technologies like EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast. - Participating in problem management processes with engineering or architectural elements. - Engaging in network design and strategy forums, setting directions, and providing recommendations. - Operating data communication systems, including LANs and WANs. - Planning, designing, and implementing networked systems, configurations, and supporting/troubleshooting network problems. - Developing and evaluating network performance criteria and measurement methods. - Developing network technology roadmaps and industry best practices, presenting recommendations to the client base. - Providing hands-on support for various Data Center technologies with a focus on Routing and Switching. - Performing TCP/IP Network traces/packet captures and interpreting results effectively. - Demonstrating high levels of confidence and competence in communication on bridges. - Managing vendors effectively to drive incident resolution. - Utilizing monitoring tools and strategies efficiently. - Mentoring junior staff in areas of process, technology, execution, and other relevant fields. - Executing and analyzing packet captures using tools like Wireshark. - Serving as an extension of the leadership team for workload management and routine guidance. - Participating in complex maintenance or deployment activities. - Creating or modifying documentation in response to new events and learnings. - Providing constructive feedback for improvement opportunities regularly. - Assisting management in determining suitable training and identifying technical needs within the team. Your communication skills are crucial, including excellent written, oral, and presentation abilities. Additionally, you will serve as the intake arm of the Offshore center to ensure new systems or processes introduced into production are monitored, documented, supportable, and the Operations team is appropriately trained. You should have 10-12 years of Network support experience in a mid to large-sized organization and possess two or more of the following certifications: CCNP or CCIE certification. Strong soft skills are also required, including excellent communication and interpersonal skills, ownership and accountability, client relationship management, ability to mentor and motivate, independent decision-making, problem-solving, and conflict resolution.,