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0.0 - 4.0 years
0 Lacs
chennai, tamil nadu
On-site
Your role will be to support daily operations tasks and may require supporting operational deliverables for new infrastructure or migrating the existing network components. You will collaborate with a number of different IT Support and Delivery Teams on a daily basis. It will require networking and network security skills. Willingness to work in rotational shifts with an open mind and ability to cooperate with multiple individuals in a multicultural environment are essential. You may also get an opportunity to participate in and drive Eurofins" major IT Infrastructure transition and transformation across Food, Feed & Environment Testing Europe businesses. Specific assignments include: - Maintaining current IT User Zones and IT Application Availability Groups network infrastructure - Designing, planning, and implementing network IT Infrastructure for Transformation/Integration/Segregation throughout Food and Environment testing businesses across Europe - Proposing and delivering solutions that best meet the business needs in terms of security, cost, and bandwidth - Working closely with Server, Cloud, and Application team members to deliver the IT Infrastructure as a wider project - Documenting the solutions delivered and helping to transition the service to regional teams in the final stage of the project The ideal candidate should have strong 0-4+ years of overall experience and 0-2+ years of relevant experience in the following areas: - CCNA certified. CCNP and/or CCIE certification is a plus - Experience with LAN/WAN/MPLS/SDWAN network infrastructure design and implementation at an enterprise level - Knowledge of protocols like DNS, DHCP, NTP, HTTP, BGP, OSPF, PKI, Certificates, etc. - Cisco-based routing and switching - Knowledge of protocols: IP, SNMP, SMTP, OSPF, BGP, VLAN - ACLs/Static routing/QoS - Switch stacking - STP/SPAN/RSPAN/Switch Virtualization/VSS - VLAN/Private-VLAN/Inter-VLAN Routing/VLAN Migration/Trunks - Switch Security - Storm-Control/VLAN Hopping/DHCP Snooping - Gateway Redundancy VRRP/HSRP/GLBP - Managing wireless infrastructure through Meraki/Aruba/Aero Hive, etc. - Well-versed with the ITIL framework - Network monitoring - Managing tickets handling and maintaining CMDB through Service Now Good to have additional skills include experience with complex network migrations, Next Generation Firewalls (Checkpoint, Palo Alto, and FortiGate), Fortinet packet flow and architecture knowledge, Data centre network experience, VOIP, Network Load Balancing/Application Load Balancer, VPN (ideally Pulse Secure), and Cloud Networking. The candidate should be willing to take ownership with a constructive mindset as a team player, support operations beyond job hours as required, have a very good command of written and spoken English, present technical projects in meetings, and have experience in building Network infrastructure design diagrams and transitions.,
Posted 1 week ago
0.0 years
0 Lacs
Hyderabad, Telangana, India
Remote
Join our Technology team, where you will have the opportunity to work as part of a global and highly collaborative team. You will gain exposure in supporting Macquarie&aposs network technology stack across our data and security domains. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. Youll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. What role will you play In this role, you will play a significant role in monitoring network health. You will ensure maximum network efficiency while continuously seeking opportunities for enhancement, tuning and improvement. You will provide rapid response to incidents and conduct effective troubleshooting to minimise downtime. What You Offer A solid understanding of Firewalls (Palo Alto) and IP networking and Internet technologies, either in Cisco or Aruba switch and routing platforms. CCNP or CCIE certification would be an advantage; Substantial experience in multiple network/network security platforms, including Wireless (Aruba), Aruba Clearpass, ACI, F5, Netskope Proxies, and NSX; Strong analytical, network and troubleshooting skills, with the capability to handle and take ownership of critical issues until resolution; Working knowledge of UNIX, Linux, Windows, SNMP, and Microsoft Active Directory is desired; Excellent communication skills and possesses a customer-focused with service first mindset and the ability to remain calm under pressure and when faced with adversity or urgent issues. We love hearing from anyone inspired to build a better future with us, if you&aposre excited about the role or working at Macquarie we encourage you to apply. What We Offer Benefits At Macquarie, youre empowered to shape a career thats rewarding in all the ways that matter most to you. Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include: 1 wellbeing leave day per year 26 weeks paid maternity leave or 20 weeks paid parental leave for primary caregivers along with 12 days of paid transition leave upon return to work and 6 weeks paid leave for secondary caregivers Company-subsidised childcare services 2 days of paid volunteer leave and donation matching Benefits to support your physical, mental and financial wellbeing including comprehensive medical and life insurance cover, the option to join parental medical insurance plan and virtual medical consultations extended to family members Access to our Employee Assistance Program, a robust behavioural health network with counselling and coaching services Access to a wide range of learning and development opportunities, including reimbursement for professional membership or subscription Hybrid and flexible working arrangements, dependent on role Reimbursement for work from home equipment About Technology Technology enables every aspect of Macquarie, for our people, our customers and our communities. Were a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications and designing tomorrows technology solutions. Our commitment to diversity, equity and inclusion We are committed to fostering a diverse, equitable and inclusive workplace.?We encourage people from all backgrounds to apply and welcome all identities, including race, ethnicity, cultural identity, nationality, gender (including gender identity or expression), age, sexual orientation, marital or partnership status, parental, caregiving or family status, neurodiversity, religion or belief, disability, or socio-economic background.?We welcome further discussions on how you can feel included and belong at Macquarie as you progress through our recruitment process. Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process. Show more Show less
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
vadodara, gujarat
On-site
We are searching for a senior network engineer capable of designing, implementing, and maintaining intricate network solutions for our clients. Your primary responsibility will be to guarantee the optimal performance, security, and availability of the network infrastructure, as well as to troubleshoot and resolve any network issues that may arise. To excel in this position, you must possess a minimum of 5 years of experience in network engineering, hold a CCIE certification, and have exposure to technologies such as Meraki, CheckPoint, CradlePoint, SDWan, F5, and Nexus Switches. Additionally, strong communication, collaboration, and problem-solving skills are essential, along with the ability to work both independently and under pressure. Responsibilities: - Designing, configuring, and deploying network solutions for clients, encompassing LAN, WAN, wireless, firewall, load balancing, VPN, and cloud services - Monitoring and managing network performance, availability, and security using tools like SolarWinds, PRTG, Wireshark, and Splunk - Troubleshooting and resolving network issues, including routing, switching, firewall, VPN, and wireless problems - Providing technical support and guidance to clients and internal teams, and documenting network configurations, changes, and best practices - Researching and evaluating new network technologies and solutions, and recommending improvements and upgrades - Collaborating with other network engineers, project managers, and vendors to ensure compliance with network standards and policies Requirements: - Bachelor's degree in computer science, engineering, or a related field, or equivalent work experience - Minimum of 5 years of experience in network engineering, preferably in a consulting or service provider environment - CCIE certification or an equivalent level of knowledge and skills - Hands-on experience with technologies like Meraki, CheckPoint, CradlePoint, SDWan, F5, and Nexus Switches - Strong knowledge of network protocols, standards, and architectures, such as TCP/IP, OSPF, BGP, MPLS, VPN, QoS, VLAN, STP, VRF, and VPC - Excellent communication, collaboration, and problem-solving skills - Ability to work independently and under pressure, manage multiple projects and deadlines - Willingness to work on-call as needed,
Posted 1 week ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
As a member of our Technology team at Macquarie, you will have the opportunity to collaborate with a global team and support the network technology stack in the data and security domains. Macquarie values diversity and empowers its employees to explore various possibilities. With 56 years of unbroken profitability, we operate in 31 markets worldwide and welcome contributions from every team member. Your role will involve monitoring network health to ensure maximum efficiency and identify opportunities for enhancement and improvement. Quick response to incidents and effective troubleshooting to minimize downtime will be crucial responsibilities. To excel in this role, you should have a solid understanding of Firewalls (Palo Alto), IP networking, and Internet technologies. Experience in Cisco or Aruba switch and routing platforms, as well as certifications such as CCNP or CCIE, would be advantageous. Familiarity with network security platforms like Wireless (Aruba), Aruba Clearpass, ACI, F5, Netskope Proxies, and NSX is essential. Strong analytical, network, and troubleshooting skills are required, along with the ability to handle critical issues until resolution. Knowledge of UNIX, Linux, Windows, SNMP, and Microsoft Active Directory is desired. Effective communication skills, a customer-focused mindset, and the ability to remain composed under pressure are also necessary attributes. At Macquarie, we welcome individuals who are passionate about building a better future. If you are excited about this role and working with us, we encourage you to apply. About Technology: Our Technology team plays a crucial role in enabling every aspect of Macquarie, supporting our people, customers, and communities. We are dedicated to accelerating the digital enterprise, connecting people and data, building platforms and applications, and designing innovative technology solutions. Diversity, Equity, and Inclusion Commitment: Macquarie is committed to promoting diversity, equity, and inclusion. We offer reasonable adjustments to individuals who may require support during the recruitment process or in their working arrangements. If you need additional assistance, please inform us during the application process.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
Join our Technology team, where you will have the opportunity to work as part of a global and highly collaborative team. You will gain exposure in supporting Macquarie's network technology stack across our data and security domains. At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 31 markets and with 56 years of unbroken profitability. You'll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes. In this role, you will play a significant role in monitoring network health. You will ensure maximum network efficiency while continuously seeking opportunities for enhancement, tuning, and improvement. You will provide a rapid response to incidents and conduct effective troubleshooting to minimize downtime. What You Offer: - A solid understanding of Firewalls (Palo Alto) and IP networking and Internet technologies, either in Cisco or Aruba switch and routing platforms. CCNP or CCIE certification would be an advantage. - Substantial experience in multiple network/network security platforms, including Wireless (Aruba), Aruba Clearpass, ACI, F5, Netskope Proxies, and NSX. - Strong analytical, network, and troubleshooting skills, with the capability to handle and take ownership of critical issues until resolution. - Working knowledge of UNIX, Linux, Windows, SNMP, and Microsoft Active Directory is desired. - Excellent communication skills and possess a customer-focused with a service-first mindset and the ability to remain calm under pressure and when faced with adversity or urgent issues. We love hearing from anyone inspired to build a better future with us. If you're excited about the role or working at Macquarie, we encourage you to apply. About Technology: Technology enables every aspect of Macquarie, for our people, our customers, and our communities. We're a global team that is passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications, and designing tomorrow's technology solutions. Our commitment to diversity, equity, and inclusion: Our aim is to provide reasonable adjustments to individuals who may need support during the recruitment process and through working arrangements. If you require additional assistance, please let us know in the application process.,
Posted 1 month ago
5.0 - 9.0 years
0 Lacs
hyderabad, telangana
On-site
Join our Technology team and become part of a global and highly collaborative environment at Macquarie. You will have the opportunity to support Macquarie's network technology stack across data and security domains. At Macquarie, we believe in bringing together diverse individuals, empowering them to explore various possibilities. Operating globally in 31 markets with 56 years of unbroken profitability, we value contributions from every team member, regardless of their role. In this role, you will be responsible for monitoring network health, ensuring maximum efficiency, and continuously seeking opportunities for enhancement and improvement. Quick response to incidents and effective troubleshooting will be key in minimizing downtime. To excel in this role, you should have a solid understanding of Firewalls (Palo Alto) and IP networking, preferably in Cisco or Aruba switch and routing platforms. Possessing a CCNP or CCIE certification would be advantageous. Experience in multiple network and network security platforms such as Wireless (Aruba), Aruba Clearpass, ACI, F5, Netskope Proxies, and NSX is essential. Strong analytical, network, and troubleshooting skills are required, along with the ability to handle critical issues until resolution. Familiarity with UNIX, Linux, Windows, SNMP, and Microsoft Active Directory is desired. Effective communication skills, a customer-focused mindset, and the ability to remain composed under pressure or urgent situations are also crucial. If you are motivated to contribute to building a better future and excited about the opportunity at Macquarie, we encourage you to apply. About Technology: Technology is at the core of Macquarie, facilitating every aspect for our people, customers, and communities. As a dedicated global team, we are passionate about accelerating the digital enterprise, connecting people and data, building platforms and applications, and designing innovative technology solutions. Our Commitment to Diversity, Equity, and Inclusion: We are committed to providing reasonable adjustments to individuals who may require support during the recruitment process and in their working arrangements. If you need additional assistance, please inform us during the application process.,
Posted 1 month ago
10.0 - 14.0 years
0 Lacs
maharashtra
On-site
As a Network Support Engineer, you will be responsible for the following technical skills: - Strong hands-on experience in Load balancer F5 LTM & APM, as well as with Cisco ASA & FTD firewall. - Experience working with technologies and platforms such as VRFs, Nexus 9k, 7K and 5K switches. - Strong knowledge and extensive support of Routing Protocols/Technologies like EIGRP, BGP, IS-IS, OSPF, Logical Overlay, IOS-XR, MPLS VPN, Multicast. - Participating in problem management processes with engineering or architectural elements. - Engaging in network design and strategy forums, setting directions, and providing recommendations. - Operating data communication systems, including LANs and WANs. - Planning, designing, and implementing networked systems, configurations, and supporting/troubleshooting network problems. - Developing and evaluating network performance criteria and measurement methods. - Developing network technology roadmaps and industry best practices, presenting recommendations to the client base. - Providing hands-on support for various Data Center technologies with a focus on Routing and Switching. - Performing TCP/IP Network traces/packet captures and interpreting results effectively. - Demonstrating high levels of confidence and competence in communication on bridges. - Managing vendors effectively to drive incident resolution. - Utilizing monitoring tools and strategies efficiently. - Mentoring junior staff in areas of process, technology, execution, and other relevant fields. - Executing and analyzing packet captures using tools like Wireshark. - Serving as an extension of the leadership team for workload management and routine guidance. - Participating in complex maintenance or deployment activities. - Creating or modifying documentation in response to new events and learnings. - Providing constructive feedback for improvement opportunities regularly. - Assisting management in determining suitable training and identifying technical needs within the team. Your communication skills are crucial, including excellent written, oral, and presentation abilities. Additionally, you will serve as the intake arm of the Offshore center to ensure new systems or processes introduced into production are monitored, documented, supportable, and the Operations team is appropriately trained. You should have 10-12 years of Network support experience in a mid to large-sized organization and possess two or more of the following certifications: CCNP or CCIE certification. Strong soft skills are also required, including excellent communication and interpersonal skills, ownership and accountability, client relationship management, ability to mentor and motivate, independent decision-making, problem-solving, and conflict resolution.,
Posted 1 month ago
4.0 - 6.0 years
6 - 8 Lacs
Mumbai
Work from Office
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion its a place where you can grow, belong and thrive. Your day at NTT DATA The Networking Managed Services Engineer (L4) is an advanced engineering role, responsible for ensuring a managed service is provided to all clients, ensuring that their IT infrastructure and systems remain operational. This is done through proactively managing, overseeing, monitoring, investigating, and resolving escalated technical incidents and problems to ensure the restoration of these services to the clients. The primary objective of this role is to proactively review all client requests or tickets and apply technical process knowledge to provide the clients with almost immediate resolution without breaching service level agreement (SLA) and focuses on forth-line support for escalated incidents and requests with a high level of complexity. The Networking Managed Services Engineer (L4) ensures contracted Managed Services outcomes are delivered to the client and may also contribute to / support on project work as and when required. What youll be doing Key Responsibilities: Proactively monitors the work queues and provides support to clients where the ticket is highly technical or sophisticated in nature. Works independently, with general direction from the client, stakeholders, team lead, or senior manager, to perform operational tasks to resolve all escalated incidents/requests in a timely manner within the agreed SLA Provides timely and consistent updates of tickets with resolution tasks performed. Proactively identifies, investigates, analyses issues and errors prior to or when they occur and log all such incidents in a timely manner. Captures all required and relevant information for immediate resolution. Provides forth level support to all escalated incidents, requests and identifies the root cause of incidents and problems, responds to tickets where third line engineer teams were unable to fix the problem. Shares such knowledge, to resolve issues, documents them, and pushes the knowledge down to other engineers. Communicates with other teams and clients for extending support. Acts as emergency support contact as needed, for critical client and business-impacting issues. Ensures that the shift handover process highlight any key escalated open tickets to be focused on along with a handover of upcoming operation critical tasks to be carried out in the next shift. Supports, tracks, and documents change implementation. Provides timely escalation of all tickets to management with ensuing updates, where applicable. Proactively identifies, contributes, implements and works with automation teams for effort optimization and automating routine tasks. Systematically gathers relevant information and applies technical knowledge to analyze and uses highly technical troubleshooting tools and content and analytical practices. Uses operational and diagnostic procedures to resolve escalated tickers in unique and complex client environments. Coaches Service Desk, Operations Centre, and L3 teams offering technical expertise and pushing work down to other engineering teams. Performs quality audits, covering process, service experience, ticket updates, etc. as required. May manage and implement projects within technology domain, delivering effectively and promptly per client agreed upon requirements and timelines. May work on implementing and delivering Disaster Recovery functions and tests. Performs any other related task as required. Knowledge and Attributes: Excellent proficiency in change management process with an ability to plan, monitor and execute changes with clear identification of risks and mitigation plans to be captured into the change record Deep technical skills in relevant functions. Excellent client service orientation and passion for achieving or exceeding expectations. Excellent written and verbal communication skills. Ability to communicate and work across different cultures and social groups. Ability to plan activities and projects well in advance, and takes into account possible changing circumstances. Ability to maintain a positive outlook at work. Ability to work well in a pressurized environment. Ability to work hard and put in longer hours when it is necessary. Ability to apply active listening techniques such as paraphrasing the message to confirm understanding, probing for further relevant information, and refraining from interrupting. Ability to adapt to changing circumstances. Ability to place clients at the forefront of all interactions, understanding their requirements, and create a positive client experience throughout the total client journey. Additional skills proficiency such as (but not limited to) - Pulse Secure SSL VPN / Virtual Juniper, Palo Alto, Fortinet Firewalls / Cisco Nexus switches, ASR and ISR routers / Cisco ACS, ISE / Meraki switches and access points / Enterprise network architecture / Common routing protocolsBGP,OSPF, EIGRP / Network address translation / Configuring, monitoring and troubleshooting uplinks to ISPs for DIA, MPLS and P2P circuits / Familiarity with common network management and monitoring tools such as SecureCRT, Logic Monitor. Academic Qualifications and Certifications: Bachelors degree or equivalent qualification in IT/Computing (or demonstrated equivalent work experience). CCIE Certification or equivalent. Certifications relevant to the services provided (certifications carry additional weightage on a candidates qualification for the role). Required Experience: Advanced Managed Services experience. Advanced knowledge and experience in ticketing tools, preferably Service Now. Worked in multiple large Global Enterprise client outsourcing projects. Advanced vendor management experience. Track record of effective shift left work management skills (moving work to junior levels). Advanced experience and understanding of the IT industry and standards for IT service management. Advanced experience in more than one area of expertise. Advanced experience across Emerging technology and trends impacting IT operations. Workplace type On-site Working
Posted 2 months ago
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