Senior Cloud Administrator (IAM Analyst)

Senior Cloud Administrator (IAM)

What Youll Do:

Identity and Access Management:

• Design, implement, and manage end-to-end Identity and Access Management solutions.
• Establish Identity Federation solutions with ZS software and customer identity providers (IdP) using industry standard protocols, such as SAML2.0, OAuth 2.0/OpenID connect.
• Develop and maintain IAM policies, procedures, and documentation.

Technology Expertise:

• Demonstrate in-depth knowledge and hands-on experience with Okta (CIAM and Workforce), AWS Cognito, Azure Active Directory, and PingFederate.
• Serve as a subject matter expert for IAM technologies, providing guidance and support to the team.

Integration and Deployment:

• Lead the integration of IAM solutions with various applications and systems.
• Collaborate with cross-functional teams/client IT teams to ensure seamless deployment and integration processes.

Troubleshooting and Support:

• Collaborate with various stakeholders (internal/external) to troubleshoot and resolve access-related problems.
• Provide advanced-level support for IAM-related incidents and issues.
• Conduct in-depth investigation/RCAs for the systems in scope and taking necessary preventive measures to avoid recurrences.

Security and Compliance:

• Implement and enforce security best practices within the IAM framework (MFA, Password rotation).
• Ensure compliance with industry regulations and standards (such as NIST).

What Youll Bring:

ZS welcomes candidates with degrees in computer science, information technology or a related discipline. A demonstrated record of success and significant experience/understanding of identity and access management is required. Additionally, we seek individuals with the following qualifications:

• At least 3+ years of experience with cloud based IAM solutions such as Okta/Azure AD, identity and access management and MFA.
• Should have experience on developing/managing IAM policies for CIAM and Workforce users on platforms like Okta or Azure AD.
• Should be proficient and have hands-on experience with federation protocols and concepts (SAML2.0, OAuth 2.0/OpenID connect and RADIUS).
• General technology skills:
  • Knowledge of operating systems, applications, and services
  • Understanding of networking concepts and network protocols
  • Familiarity with different cloud computing models, like IaaS, PaaS and SaaS, and the cloud computing landscape.
  • Knowledge of AWS services is a big plus.
• Strong verbal and written communication skills with ability to articulate results and issues to internal and external teams.
• Proven ability to work creatively and analytically in a problem-solving environment.
• Excellent organizational skills with ability to work with a global team and contribute to the overall timely delivery of multiple projects.
• Experience of delivering quality work on defined tasks with limited oversight.
• Ability to quickly learn new platforms, languages, tools, and techniques as needed to meet project requirements.
• This role requires healthy doses of initiative and the ability to remain flexible and responsive in a very dynamic environment.
• Ability to work around unknowns and develop robust solutions.
• Fluency in English
• Client-first mentality
• Intense work ethic
• Collaborative spirit and problem-solving approach

How youll grow:

• Cross-functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s-curves, individual contribution and role expansions

Hybrid working model: