Senior Category Manager (City Head)

About Porter

Porter

We solve real-world problems from empowering micro-entrepreneurs and truck owners, to optimizing last-mile delivery for SMEs and enterprises. Every challenge we take on has real consequences and real impact.

user obsession, ownership, and collaboration

scale meets purpose

Role Overview:

City Head

Key Responsibilities:

• Responsible for P&L management of the city ensuring better profitability and growth.
• Identify and fulfill supply requirements - Plan supply cluster activity considering the zonal city level and seasonal nuances. Identify new channels of acquisition to optimize supply growth and cost of acquisition.
• Identify potential growth levers in all the categories - Plan awareness/adoption activities in the city through multiple channels (offline + online) for demand growth. Drive Branding and other various BTL activities for offline brand presence in the city.
• Drive growth through better customer lifecycle management. From acquisition to converting them into quality retention. Plan and execute Demand Cluster Activity for inorganic customer acquisition and drive zonal level growth.
• Improve overall wallet share of the customers through cross sell and other strategic initiatives.
• Explore new category launches for growth apart from the existing categories.
• Enhance customer and partner experience alike.
• Conduct and derive insights through competition analysis- Pricing, Demand Strength, Service quality parameters.
• Manage, develop and train the team for excellent performance and process adherence.
• Act as a liaison between central and city team members to provide qualitative on-ground feedback for the overall better growth of individual categories.

The Ideal Candidate:

• Good Analytical and problem solving skills
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• People management