Senior Business Analyst

Job Description

We are looking for a highly skilled and experienced Senior Business Analyst to join our team in Bengaluru. The ideal candidate will have 7-10 years of experience in business analysis or a related technical field, with a strong background in corporate IT environments. ### Roles and Responsibility Build the foundation for development efforts by capturing business context, including problem statements, current states, desired future states, objectives, business needs, and impacted user groups. Develop requirements (business, user, and software) and establish traceability to the business vision. Manage requirements throughout the project lifecycle by establishing and maintaining agreements between customers and project teams. Serve as a critical communication link between user/business and developer/technical domains. Ensure requirements are specified suitably for the intended audience, being understandable, unambiguous, and capable of implementation and testing. Navigate through ambiguity, including business process changes, to build organizational structure and define detailed requirements efficiently. Collaborate with the project manager and business customer(s) to define requirements stakeholders, conflict resolution procedures, and the requirements team structure. Understand the software development approach and define how requirements development will be conducted (i.e., elicitation, analysis, specification, and validation). Facilitate sessions (10+ people) using techniques to help define scope and requirements during the lifecycle. Write and review business, user, and non-functional/system level requirements in the form of Use Cases, UML, and other similar structured requirements documentation. Ensure change control and change management procedures are followed within the project team as they relate to requirements. Understand the business case and project scope. ### Job Requirements Flexibility to work off hours to liaise with global stakeholders as necessary. Personal accountability for delivering and managing requirements to time and cost. Demonstrated experience writing and reviewing business, user, and non-functional/system level requirements. Comfortable dealing with difficult stakeholders and opinionated developers and architects during facilitated sessions and throughout the development lifecycle. Skilled at getting sign-off on business (functional and supplemental) requirements from user communities. Experience in selecting and executing elicitation techniques such as Interviews, Exploratory Prototypes, Facilitated Workshops, Focus Groups, Observation, User Task Analysis, Documentation Study, and Surveys, and overall Process Re-engineering. Experience in managing relationships with senior customer staff. Ability to manage multiple projects simultaneously and collaborate with different project managers. Solid understanding of requirements models including Stakeholder Categories, Actor Tables, Glossary, Context Diagram, Data Model, Class Model, Data Dictionary, Event Response Tables, State Diagrams, Business Rules, Decision Tables, Process Maps, Use Cases, and Activity Diagrams. Excellent written and verbal communication skills – fluency in English both verbally and in writing. Strong team working skills across matrixed client, supplier, and geographically dispersed virtual teams.