Senior Associate - Middle office

Who we are looking for

In this role, you will work with State Street teams from around the globe to support premier investment management clients. You will have immediate responsibility to oversee all day-to-day transactional responsibilities in a fast-paced, flexible and exciting environment.

Why this role is important to us

This is a varied position with a senior level of responsibility within the Middle Office Services operations. The team is responsible for end-to-end service delivery for majority of the Middle office functions. The candidate is require to ensure service delivery to both internal and external clients, ensure timely response to client initiated queries, and escalation of any unresolved matters to manager for best resolution solution.

What you will be responsible for

As Senior Associate, you will

• Support a large international Investment Management Client
• Provide a high standard of support to both internal or external clients
• Embrace State Streets “corporate values” and support a work environment reflective of those values
• Effectively communicate with clients, custodians, brokers, managers, and peers within State Street
• Be a strong team player and demonstrate dedication to group and company goals
• Demonstrate professional maturity and effective time management
• Demonstrate the ability to analyze a problem, obtain and evaluate information, and reach sound

conclusions

• Ensure all internal/external clients’ inquiries are logged and resolved in a timely and satisfactory manner
• Ensure all daily and monthly services are delivered in accordance with relevant client SLA’s
• Ensure all transactions are processed on a daily basis
• Participate in review meetings [ Internal, Client ]
• Facilitate new market initiatives setup
• Contribute to team initiatives around audit, risk management
• Complete special tasks and projects assigned by the supervisor or manager.

What we value

These skills will help you succeed in this role

• Excellent attention to detail
• Must be responsible and take ownership to the job which is allocated
• Must be organized and able to multi-task often working to tight deadlines.
• Must have demonstrated an ability to handle numerous activities and to prioritize work effectively.
• Must be pro-active and be a problem solver
• Must be highly professional interacting with several departments within the company
• Must be flexible often dealing with ad-hoc queries from clients.

A team player

• Must demonstrate an understanding of the risks involved in the processes and reflect this in their approach to work prioritization

• Flexibility to work in Night shifts (US shift Timing)

• Hybrid Mode: 4 Days Work From Office

Education & Preferred Qualifications

• Degree in Finance, Accounting, business management preferred.
• Understanding of the Investment Management industry, with a minimum 2 years prior business experience.
• Understanding of Investment Manager Operations, particularly around processes and key deliverables
• Proven ability to communicate in a clear, concise and professional manner
• Strong time management skills with the ability to prioritize under pressure
• Good understanding of F2B trade lifecycle.
• PC skills with an excellent understanding of Microsoft Word, Outlook, and Excel.