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Amgen Inc
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Senior Associate Corporate Card Administration

Senior Associate Corporate Card Administration

Amgen Inc

3 - 8 years

4 - 6 Lacs

Hyderabad

Posted:1 week ago| Platform:

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Skills Required

financial operations ServiceNow financial Management SAP Concur customer service accounting

Work Mode

Hybrid

Job Type

Full Time

Job Description

What you will do In this vital role you will provide operational support and customer service for Amgens global corporate card program. This role is critical to Amgens efforts to maintain its internal controls and ensure staff can quickly and effectively resolve corporate card related issues so that they can focus on supporting patients. Roles & Responsibilities: Process corporate card applications and card account updates, suspensions and closures. Respond to customer queries via ServiceNow related to their card account and card transactions. Liaise with the card provider to resolve issues. Assist with resolution of merchant disputes and credit balance refunds. Monitor card accounts for delinquencies and support communications to users. Participate in quarterly accounting accruals and data reconciliations. Basic Qualifications: Bachelors degree with 3+ years of financial operations (including Travel & Expense administration, Financial Planning & Analysis, Procurement, etc.) experience. Knowledge of corporate card programs (AMEX, Citi, Bank of America, etc.) or financial services preferred Preferred Qualifications: Functional Skills: Must-Have Skills: Familiarity with international corporate card programs and provider platforms. Strong customer service orientation. Attention to detail and process accuracy. Ability to identify and suggest improvements to processes. Good-to-Have Skills: Experience working for a multinational enterprise and with global teams. Experience with SAP Concur and ServiceNow. Understanding of Expense management policies, procedures, and processes. Soft Skills: Clear and concise communication skills. Time management and ability to prioritize tasks. Strong customer service mindset.

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Amgen Inc

www.amgen.com

Biotechnology

Thousand Oaks

22,000 Employees

753 Jobs

Key People

Robert A. Bradway

Chairman & CEO
Murray Aitken

Senior Vice President
Peter H. Krammer

Executive Vice President
Christine J. Koury

Vice President, Principal Financial Officer

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Senior Associate Corporate Card Administration