Senior Associate Consultant - Quality

Key Responsibilities:

• Process Excellence culture building
• Deploy Process Improvement framework for the engagement s
• On need basis conduct short or refresher 3hrs sessions on continuous improvement at engagement level
• Improvement opportunity identification
• Drive Bottom up and Top down opportunity identification workshops for creation of pipeline of opportunities
• Process operations business data analysis to identify improvement opportunities
• Validation of opportunities creation of the projects
• Improvement projects implementation
• Mentor Process Improvement projects YB GB BB to enable the operations resources to implement the improvement through structured approach
• Facilitate meetings with various stakeholders for tollgate reviews and appropriate sign offs
• Co ordinate with lead developer for automation opportunity identification and project execution
• Govern the process of validation and sign off of the project closures in the project management portal
• Guide the project leaders for appropriate storyboard creation and update in the project management tool of PI projects
• Branding
• Creating awareness by training and bringing visibility to process excellence initiatives in the engagement
• Creating process improvement case studies and socializing with teams on various success initiatives of engagement performance
• Client Management
• Participate in client interactions to present the process improvement case studies

Preferred Skills: