Senior Associate, Closing Support, Consumer Direct APAC

JOB FUNCTIONS AND RESPONSIBILITIES

• Conducts a thorough review of client loan files for accuracy and completeness.
• Systematic input and updating of loan information into Encompass application.
• Document loan status changes in Encompass through comments
• Review the closing documents and complete the funding steps
• Facilitates document retrieval from the required teams in case if it is not available
• Communicate loan progress and outstanding requirements to clients via timely phone calls
  

Note

Training will be conducted from office until certification is completed. (Period 60 to 90 days)

Education / Experience

• Should be a graduate.
• Understanding of the Mortgage Servicing Industry.
• Effective communication and analytical skills required.
• Proficient in MS Office (Excel, Word and PowerPoint).
• No documented disciplinary action in the past 12 months.
• Should have an Appraisal rating of Effective Performance or above in the last completed performance cycle.
• Should have completed 9 months in the current role.
  

About Us

Ocwen Financial Solutions Private Limited is a wholly-owned subsidiary of Onity Group Inc., a leading non-bank mortgage servicer and originator providing solutions through its primary brands, PHH Mortgage and Liberty Reverse Mortgage.PHH Mortgage is one of the largest servicers in the United States, focused on delivering a variety of servicing and lending programs. Liberty is one of the largest reverse mortgage lenders in the U.S., dedicated to education and providing loans that help customers meet their personal and financial needs. Onity Group Inc. and its subsidiaries are committed to helping homeowners and delivering exceptional service and value to customers, clients and investors.At Onity Group Inc., we consistently deliver on our commitments to customers, clients, investors and colleagues through caring service, integrity and creative solutions. This Service Excellence philosophy is embraced by meeting service standards we call CARE, which stands for Caring, Accurate, Responsive and Empowered. We expect all employees to interact and engage our colleagues and our customers with respect, courtesy and professionalism, and to achieve results consistent with our CARE standards.Onity Group Inc. is intensely focused on hiring, developing and retaining the best talent in the industry! Our commitment to Diversity, Equity & Inclusion ensures that we sustain our reputation as an outstanding place to work, a great business partner and a valued community member. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know. Visit jobs.onitygroup.com for details.