2 - 7 years
4 - 9 Lacs
Posted:2 days ago|
Platform:
Work from Office
Full Time
Black Duck Software, Inc. helps organizations build secure, high-quality software, minimizing risks while maximizing speed and productivity. Black Duck, a recognized pioneer in application security, provides SAST, SCA, and DAST solutions that enable teams to quickly find and fix vulnerabilities and defects in proprietary code, open source components, and application behavior. With a combination of industry-leading tools, services, and expertise, only Black Duck helps organizations maximize security and quality in DevSecOps and throughout the software development life cycle.
Troubleshooting and resolving complex technical issues via phone, email, and other channels.
Collaborating with developers and support teams to drive resolution.
Researching and responding to customer inquiries with clarity and technical depth.
Creating and maintaining knowledge base articles for recurring issues.
Bachelor s degree in Computer Science, Engineering, or a related field.
2+ years of experience in technical support.
Ability to read and debug code in one or more of the following: C/C++, C#, Objective-C, Java.
Excellent communication skills both written and verbal.
Experience with 3 or more of the following,
Web application servers, particularly Tomcat
Databases, SQL
Open Source Software
Jenkins, TeamCity, or other CI tools
Black Duck considers all applicants for employment without regard to race, color, religion, sex, gender preference, national origin, age, disability, or status as a Covered Veteran in accordance with federal law. In addition, Black Duck complies with applicable state and local laws prohibiting discrimination in employment in every jurisdiction in which it maintains facilities. Black Duck also provides reasonable accommodation to individuals with a disability in accordance with applicable laws.
Black Duck Software
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