Senior Analyst - Survey Programming

Role & responsibilities

Qualtrics and IOM

Key Responsibilities:

• Program online and mobile surveys from detailed questionnaires and specifications; manage multiple languages and translations
• Implement complex skip logic, branching, piping, randomized blocks, quotas and soft/hard quota management
• Build and test sample/frame integrations, redirects, and panel/API calls (including URL parameters, tokens, tracking)
• Run thorough QA: device and browser testing, edge-case scenarios, data validation, and post-launch fixes
• Produce clear change logs, documentation and handoffs for project managers and data processing teams
• Support scripting/customization using JavaScript/HTML/CSS/XML within survey platforms for bespoke question types, timers, and client-requested behavior
• Optimize survey performance and UX (load times, mobile layout, progress flows); advise on questionnaire feasibility and survey design best practices

Preferred candidate profile

• Bachelor's degree Computer Science, Information Technology, or Software Engineering
• Covers programming, scripting, logic, and database concepts that are useful for survey programming
• 3-7 years' relevant experience in programming surveys in a market-research environment (agency or client side)
• Strong hands-on experience with

  Qualtrics

  ; familiarity with

  IOM

  or similar MR platforms
• Strong scripting skills: JavaScript for in-survey custom logic; comfortable with HTML/CSS and working with XML/CSV exports.
• Solid understanding of quotas, weighting, routing, randomization, and offline data handling
• Proven QA discipline: test plans, bug tracking, regression testing, cross-browser/device testing
• Good communication able to interpret questionnaire specs, liaise with PMs, translators and analysts, and document builds clearly
• Attention to detail and ability to work to tight deadlines across multiple concurrent projects