Senior Analyst - SAP BASIS

Job Description

Lennox (NYSE: LII) Driven by 130 years of legacy, HVAC and refrigeration success, Lennox provides our residential and commercial customers with industry-leading climate-control solutions. At Lennox, we win as a team, aiming for excellence and delivering innovative, sustainable products and services. Our culture guides us and creates a workplace where all employees feel heard and welcomed. Lennox is a global community that values each team member s contributions and offers a supportive environment for career development. Come, stay, and grow with us. Job Description Support troubleshooting, resolving SAP BASIS related issues SAP ECC/SCM/BI/,B4 HANA and S4 HANA Applications. Follow and maintain procedures and manage technologies and tasks based on "best practice" standards for tasks such as such as system refreshes, backup recovery, error detection, SAPGUI deployment, background job monitoring/scheduling and Disaster Recovery Procedures. Evaluate, install and test Support packs and Kernel upgrades Resolves application outages, implement corrective and preventative actions Performance tuning/troubleshooting systems and application issues Maintain system integrity and maximize uptime System refresh and Client copy Support Database team on Database Upgrades/Migration Work with operations teams and functional teams to ensure successful project implementations Work with 3rd party vendors to implement technology initiatives and resolve problems/issues/bugs Managed systems/ EWA/Alert configuration in Solution Manager Coordinate/Manage on call support. Qualifications Experience in the following SAP products such as: ECC, BW, HANA, SCM, SOLMAN, TMS, GTS, GRC , PI/PO. Familiarity with ITIL concepts. Hands-on experience in SAP Upgrades Technical knowledge of SAP infrastructure on Linux/Windows environments Experience in Performance monitoring tuning, interface troubleshooting and landscape optimization Knowledge and experience in SAP Java stack administration and Solution Manager are a strong plus. Experience in setting up transport management system and working with transports Experience supporting mission-critical system and ensuring 24x7 availability of production system.