Senior Analyst (Research Coordinator)

Position Overview

You will provide high quality research operations support to project teams on all Prescient projects involving primary research. You will be a key member of the project team contributing across all stages of the project, from initial receipt of the RFP to final project completion and budget reconciliation, enabling those teams to deliver high quality primary market research as effectively and efficiently as possible, whilst maintaining full compliance with all legal, industry and client specific policies, guidelines and contracts.

To learn more, please visit us at: www.prescienthg.com.

Example Responsibilities

The following are example responsibilities of this position and are, as such, not meant to be exhaustive, nor convey

every responsibility that may vary over time, without changing the essence of this position:

• Proposal Development:

  Support teams developing pitches/proposals for smaller, less complex projects with a primary research component. Provide guidance on the feasibility of the primary research approach (methodology, sample, timing and any compliance considerations). Source quotes from suitable MR supplier(s) and complete costing templates in accordance with agreed scope using the costing principles, including where required client costing spreadsheet

• Research Set-up:

  Attend and actively contribute to project set up meetings. Identify and commission the most appropriate MR suppliers for projects and manage project briefing and onboarding processes. Ensure our internal team (including freelancers) and external partners have the appropriate training and certification

• Research Operations Support:

  In collaboration with the project team, manage all aspects of the fieldwork, including recruitment; management and co-ordination of translations, interview homework and transcriptions; set up of any central locations or external venues; all interview logistics and honoraria management.

• Quality Control:

  Oversee quality control on all recruitment, external moderation, transcribers, and other MR suppliers.

• Continuous Improvement:

  Proactively identify any potential challenges associated with research delivery, and where possible develop solutions to effectively manage them. Contribute to selected research operations related initiatives designed to enhance the effectiveness and/or efficiency of our primary research delivery, including reviewing best practice, designing new processes, and delivering internal team training sessions.

• Compliance

  : Oversee and manage compliance on projects, including co-ordination of the adverse event (AE) process and compliance quality control in line with our SOPs and client specific process and policies. Ensure timely and compliant adverse event reconciliations upon project completion.

• Finance

  : Understand the processes for the effective financial management of market research projects, including the management of fieldwork budgets and spend with a view to increasing margin where possible. Complete financial reconciliations at the end of projects.

• Internal Communication:

  Collaborate with members of own team and other Prescient business teams to ensure effective research delivery.

• Subject Matter Expertise:

  Develop methodology expertise in different project types, such as quantitative and qualitative. Keep abreast of any changes to the policies and guidelines issued by MR industry bodies such as BHBIA/EphMRA, including reviewing best practice, and keep the internal team updated on these.

Education, Experience, Knowledge & Other Skills

The following criteria outline the minimum hiring requirements for this position, unless specifically stated as preferred or a plus.

Core Knowledge & Expertise

• Strong understanding of Prescient’s business, including key principles, methodologies, and tools used in management consulting
• Solid knowledge of client needs and priorities, demonstrated through timely, accurate work delivery and the ability to identify value-added opportunities
• Understanding of primary and secondary market research methodologies
  

Client & Quality Orientation

• Demonstrated client-centric mindset with strong focus on quality
• High level of attention to detail across all deliverables
  

Communication

• Strong written and verbal communication skills
• Proven ability to communicate proactively and professionally
• Actively seeks and incorporates feedback for continuous improvement
  

Collaboration & Teamwork

• Demonstrated ability to work effectively within teams and foster a collaborative environment
  

Project & Time Management

• Ability to support project execution to ensure high-quality, on-time, and within-budget outcomes
• Strong organizational skills and attention to detail
• Ability to work independently and make confident decisions when needed
  

Stakeholder & Relationship Management

• Proven ability to manage routine stakeholder interactions and communications effectively
  

Results Orientation

• Consistent record of meeting or exceeding goals and performance expectations