Job
Description
The key objective of the role is to ensure the timely collection of cash from customer accounts, evaluating their credit worthiness, minimizing bad debts, and ensuring compliance with contracts or recommending legal actions. This position reports to the Assistant Manager/Deputy Manager/Manager. Your specific responsibilities will include interacting with US clients to help them understand their invoices, addressing billing-related queries from top customers, reducing aging of accounts, and handling invoice printing. You will also be expected to have a basic understanding of order documents, purchase orders, and quotes. In addition, you will be responsible for tasks such as invoicing, accounts receivable, order rebilling, processing credit memos, and addressing customer satisfaction issues. Identifying the right point of contact, demonstrating resourcefulness and problem-solving skills in order management, and maintaining productivity at specified targets are crucial aspects of this role. To excel in this position, you should hold a Commerce graduate degree or equivalent with at least 6 years of experience in a similar role or in Accounting/Finance. Proficiency in MS Office and databases, strong written and oral communication skills, knowledge of billing procedures and collection techniques, and flexibility to work in shifts are required. Your core competencies should include change agility, collaboration, effective communication for impact, driving competitiveness and innovation, inspirational leadership, mastering complexity, and performance drive & execution. You will be expected to ensure timely cash collection, evaluate credit worthiness, minimize bad debts, and ensure contract compliance. Duties and tasks are standard with some variations, and you will largely work independently within defined policies and procedures. Strong attention to detail, excellent written and verbal communication skills, interpersonal skills, and analytical abilities are essential. A minimum of 2 years of experience in contracts, finance, leasing, or a related field is preferred, along with a BA/BS degree in Accounting or Finance. This position is classified at Career Level IC2. About Us: Oracle is a global leader in cloud solutions, utilizing cutting-edge technology to address current challenges. Diversity and inclusion are core values at Oracle, as we believe true innovation stems from varied perspectives and backgrounds. We are dedicated to fostering an inclusive workforce that values diverse insights and perspectives. We have a longstanding reputation for integrity and have collaborated with industry leaders across various sectors. With over 40 years of experience, we continue to thrive by adapting to change while maintaining our commitment to integrity. At Oracle, we prioritize work-life balance and offer competitive employee benefits centered on equality and consistency. Our benefits package includes flexible medical, life insurance, and retirement options, as well as opportunities for employees to engage in volunteer programs within their communities. We are dedicated to integrating individuals with disabilities into all aspects of the employment process. If you require accessibility assistance or accommodation due to a disability, please contact us at +1 888 404 2494, option one. Disclaimer: Oracle is an affirmative action employer in the United States.,
