Senior Advanced Services Engineer, CSS Tech Delivery, WLS

7 - 11 years

0 Lacs

Posted:3 days ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for installing, configuring, and administering Oracle WebLogic Server. Your expertise in Oracle WebLogic Architecture, clustering, and domain configuration will be crucial. Additionally, you will troubleshoot WebLogic issues, handle upgrades and patching, and focus on performance tuning and monitoring aspects. Your strong communication and customer management skills will be essential in this role. Key Responsibilities: - Install, configure, and administer Oracle WebLogic Server - Possess expert knowledge of Oracle WebLogic Architecture, clustering, and domain configuration - Troubleshoot WebLogic issues - Manage WebLogic upgrades and patching - Focus on performance tuning and monitoring aspects of WebLogic - Demonstrate good communication and customer management skills - Collaborate with Development and Support teams - Handle escalated technical situations and develop action plans - Identify proactive services to benefit customers - Utilize strong analytical skills in problem-solving Qualifications Required: - Minimum of 7+ years of experience as an Oracle WebLogic Administrator/Consultant/Support Engineer - BE/BTech and/or MS in Computer Science or equivalent preferred - Oracle WebLogic / SOA / OCI Certification preferred - Optional skills in Docker, Kubernetes, and Containers are a plus - Experience with Oracle Enterprise Manager (OEM) 11g/12c/13c is a plus - Ability to travel occasionally for work Additional Company Details: As an Advanced Support Engineer, you will be part of the Support organization, focusing on delivering post-sales support and solutions to Oracle customers. Your role involves resolving post-sales non-technical customer inquiries and technical questions related to Electronic Support Services. You will interface with customers" IT staff, resolving technical problems and providing advice on Oracle products. Your role will require independence, strong communication skills, and the ability to achieve high levels of customer satisfaction. Please note that this position is at career level IC3.,

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Oracle

Information Technology

Redwood City

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