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1.0 - 5.0 years
0 - 3 Lacs
Hyderabad
Work from Office
Interact with customers via phone calls, chat, and emails. Resolve queries related to products, services, or accounts. Call for more details on : 9652558571 Sumayya Hr Perks and benefits ESI, PF
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Walkin Interview US rotational shift & Off International Voice / International Non voice Bangalore Location Immediate Joiners only Cab available Call HR Anusha@9901198053 anushathejobfactory@gmail.com NO FEE CHARGED
Posted 2 weeks ago
1.0 - 6.0 years
1 - 3 Lacs
Noida, New Delhi, Delhi / NCR
Work from Office
Associate/Senior Associate- Operation 1+yr Exp (Blended Process) Package- Upto 30k in hand (Based on your previous package) Graduation Noida Shifts- 5.5Days working Anushika:9511159022 anushika.imaginators@gmail.com
Posted 2 weeks ago
0.0 - 5.0 years
1 - 2 Lacs
Noida
Remote
we are looking for candidates to work for voice Customer service process with salary up to 18000 Excellent English Speaking skills must have own laptop and wifi connection Permanent work from home call hr now Husna 8828629587 Ayesha : 9819631493
Posted 2 weeks ago
0.0 - 2.0 years
0 - 1 Lacs
Pune
Work from Office
Role: Voice & Non voice Process—Customer Support Skills: Communication skills Graduation: any graduate or diploma Exp: 0-2 years Notice period: Immediate joiner Shift: Rotational shift Location: Pune regards, susanna 7200757069
Posted 2 weeks ago
1.0 - 6.0 years
0 - 3 Lacs
Bengaluru
Work from Office
Role: Voice & Non voice Process—Customer Support Skills: Communication skills Graduation: any grad or diploma Exp: 1+ years Notice period: Immi joiner Shift: Night shift Location: Marathahalli, Bangalore Regards Jaya 7338960689
Posted 2 weeks ago
0.0 - 3.0 years
2 - 4 Lacs
Mohali, Chandigarh, Kharar
Work from Office
Hiring for Customer Care International /Domestic BPO working In Shift 20K to 35K Voice / Chat Process Walk-in Interviews at SCF 19 , Sec 65, Mohali WhatsApp CV: 9988767373 Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Required Candidate profile Chat Support Executives Hiring for bpo Fresher For Chandigarh WhatsApp 9988767373 Walk-in Interviews at SCF 19 , Sec 65, Mohali Register For Call Back https://callcenterjobs.anejabusinessgroup.com/ Perks and benefits https://callcenterjobs.anejabusinessgroup.com/
Posted 2 weeks ago
0.0 - 5.0 years
1 - 5 Lacs
Hyderabad
Work from Office
Job description Huge Openings for Customer Support & Technical Support | Hyderabad | Freshers & Experienced Location: Hyderabad Experience: 0-5 Years Eligibility: Graduates Only Languages Required: Excellent English (Hindi preferred for Voice roles) Work Mode: Work From Office Cab Facility: 1-Way Cab Provided Working Days: 5 Days (Rotational Week Offs) 1. Technical Support - Voice Freshers (Voice ) - Salary: 2.8 LPA Experienced (Voice only): 1+ Year | Salary: Up to 3.8 LPA + Incentives Shift: Day Shift Languages: Hindi mandatory 2. Customer Support Domestic Voice Experience: Minimum 1 Year (Domestic Voice or Semi Voice) Languages: Fluent in English & Hindi Shift: Rotational Shift Salary: Up to 3.9LPA + shift allowance 3. Customer Support (Non Voice) Freshers: 18K/Month Experienced: Min 1 Year in KYC, Fraud, or AML upto 4.8LPA Shift: Rotational Week Off: Rotational 4. International Voice process Experience: Minimum 1 - 3 Years Experience into International Voice process (At least 1 Year in International Voice + 2 Years in Non-Voice or Semi Voice) Salary: Up to 5LPA Shift & Week Off: Rotational Interested? Share your updated resume via Email or WhatsApp: krishnavenivs.axis@outlook.com Hr Krishnaveni - 9154184125 Refer your friends & colleagues too! Great opportunities for all!
Posted 2 weeks ago
0.0 - 3.0 years
3 - 4 Lacs
Bengaluru
Work from Office
Walk-In Drive at Rivera Telecom Non-Voice Process! Role: Non-Voice Process (Telecom Client) Location: Rivera Manpower Services, Bangalore Walk-in: Ongoing Call to book your slot CTC: 3 – 4.5 LPA Contact: 7829336034 / 7829336202 /8884777961 Eligibility: Freshers and experienced candidates can apply Must have excellent written and verbal communication skills Willing to work in US rotational shifts Graduates/Undergraduates with good typing speed and email etiquette Role & Responsibilities: Assist customers via email/chat in resolving queries Handle billing, invoice support , and payment-related issues Help customers with product upgrades and service changes Provide information about telecom plans, offers, and usage Log and track issues accurately to ensure timely resolution Maintain high levels of customer satisfaction (CSAT) Walk in today and build your career with a leading telecom brand! Warm greetings from Rivera Manpower Services
Posted 2 weeks ago
0.0 - 2.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Hiring for Voice Bpo Under Graduate or Graduate / freshers Salary - 23k to 26k. International Voice Immediate joiners only 5 days work 2 week off Cab available For more details Call :HR Prathiksha @ 9901192053 (call or whatsapp) NO FEE CHARGED
Posted 2 weeks ago
0.0 - 3.0 years
2 - 5 Lacs
Bengaluru
Work from Office
Greetings From The Job Factory Golden opportunities for freshers and experienced candidates Fresher's salary up to 21,000 take-home Experienced candidates can earn between 23,000 to 35,000 take-home Immediate joiners preferred 5 days of working with 2 days off Flexible shifts for a perfect work-life balance For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com Job Description: Handle queries for UK/US clients, providing appropriate assistance Demonstrate patience when dealing with challenging cases Exhibit excellent communication and problem-solving skills Respond to customer queries promptly and accurately Resolve customer issues efficiently, effectively, and empathetically Follow up with customers for additional information Provide accurate, valid, and complete information using the right tools Flexibility with shifts (WORK FROM HOME JOB IS ALSO AVAILABLE ) Eligibility: Graduates or undergraduates with good English fluency Flexibility with rotational shifts Rotational Off cab provided Unlimited Incentives and shift allowances For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com
Posted 2 weeks ago
0.0 - 5.0 years
2 - 4 Lacs
Noida, Ghaziabad, Delhi / NCR
Work from Office
Immediate joiners required for Noida Based Banking Customer Support Process: Manya: 6386120495 Shubhi: 7355263026 In case not able to connect WhatsApp your resume @ 7355263026 Direct Interview with Company HR's *No Placement Charges* Required Candidate profile 1:Graduation Required 2:Fresher/Experienced (Must have relevant Documents) 3:Pure Day Shift 4:Immediate Joiners Preferred 5:Salary CTC 2.5-4 LPA (14-30K In-hand) 6:Excellent Communication Skills Perks and benefits PF ESIC PLI's TA Appraisals Medical Insurance
Posted 2 weeks ago
2.0 - 7.0 years
2 - 4 Lacs
Mumbai, Mumbai Suburban, Mumbai (All Areas)
Work from Office
JOB DESCRIPTION Position: International Assistance Coordinator (Travel) Position reports to: Operation Manager Location: Andheri, Mumbai Experience: 20 % Voice 80 %-85% email 2 + years in customer service/referral specialist and/or call center experience Travel, Healthcare, Insurance, Hospitality, Assistance Agency exposure preferred Roles & responsibility: Open to work in rotating shifts which includes night shifts in a 24x7 work environment. Ability to speak in English and Hindi Resolve customer queries on calls and e-mails, complaints, problems and transactions coherent with agreed service standards and EUROP ASSISTANCE policies. Implement policies and procedures related to the flow of information and systems used within the operation. Establish & constantly strive to increase standards of performance for the operation Co-ordinate with the client and the relevant departments towards resolution of customers case Job location may be subject to movement as per Business needs Essential Duties/Responsibilities: Maintain information security as per the guidelines of the company Educate clients on care program/policies and assist with registration of case Strong analytical ability to resolve complex cases, gather & interpret data from different sources Ability to make informed decisions Ability to handle sensitive & confidential information Place outgoing calls to providers to check care availability and schedule appropriate care Coordinate service requests between customers, providers & internal operations team from first call to case closure Follow communication/update expectations with clients, in accordance with the EUROP ASSISTANCE policies & others as agreed upon Knowledge, skills, and abilities: Referral Specialist and/or comprehensive call center knowledge Outstanding customer service skills Ability to Multi Task and handle different types of cases Excellent verbal and written communication skills to effectively interface with all levels of clients, customers and staff. Caring attitude to manage customers in need of assistance which in many cases is urgent, emergency medical / travel related assistance Self-motivated and able to accurately assess situations & respond appropriately Team player Ability to work closely with other team members and departments Typing proficiencies of 35 wpm/and above average data entry skills Proficient in basic Microsoft applications
Posted 2 weeks ago
0.0 - 4.0 years
3 - 4 Lacs
New Delhi, Gurugram, Bengaluru
Work from Office
Job description Hiring for Leading ITES Company In Bangalore for International Voice Process Key Highlights: 1: UG/Grad with minimum 1 year exp in International Voice. 2:Graduates Freshers can Apply 3: Candidate Must Not Have Any Exams in the Next 6 Months 4: 24x7 Shifts 5: 5 Days Working 6: Both Side Cabs 7: Excellent Communication Skills 8: Immediate Joiners Preferred Salary Compensation upto Rs 6.50 LPA (Hike Based on Last Drawn) Minimum 1 year of International Voice Support Exp required Customer Support job description typically involves diagnosing, troubleshooting, and resolving Customer querries, issues related to telecom industry,ecommerce & Banking Domain. Interested Candidates can Call or Whatsapp resume on below mentioned no. Simran : 9821182647 Riya : 9628373761 Mehvish : 9628373766 Devika : 9821182651 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships. Not for Candidates puusuing Full Time Graduation ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES##
Posted 2 weeks ago
0.0 - 5.0 years
2 - 5 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Immediate Openings for Customer Support & Technical Support: (Voice Process / Chat Process / Email Process / Blended Process) How to Apply (Both Walk-in and Virtual interview Process): If you're ready to start or elevate your career with a leading MNC, contact our HR team immediately: Manya: 6386120495 Shubhi: 7355263026 If you are unable to connect via WhatsApp, please send your resume to 7355263026 , and you will be contacted at the earliest opportunity. Location: Noida and Gurugram (Gurgaon) Shifts: Day Shift in Noida Rotational in Gurgaon : Both Side Cab Candidates with sales experience day shift in Gurgaon Work Schedule: 5 Days a Week About the Opportunity Join a top-tier multinational corporation based in Noida and Gurgaon an organization where innovation, excellence, and a dynamic work environment drive success. We are looking for immediate joiners who are eager to contribute as Customer Support Associates or Technical Support Associates (Voice & Non-Voice). This is your chance to be a part of impactful projects and experience substantial career growth from the start. Key Responsibilities Customer Queries: Handle customer queries, ensuring satisfactory resolutions while maintaining industry-standard metrics such as Average Handling Time (AHT) and minimizing repeat calls (RCR). Support Excellence: Provide exceptional customer service and technical support in a fast-paced, 24x7 setting. Multitasking: Efficiently manage multiple tasks in a dynamic environment and adhere to company policies and procedures. Requirements Communication Skills: Excellent English verbal and written communication skills. Educational Qualification: Graduation in any stream is preferred (UG graduates are welcome to apply). Flexibility: Willingness to work during odd hours, adapting to a 24x7 operational setup. Organization: Strong organizational skills with a keen ability to multitask. Freshers Welcome: Freshers with a passion for learning and growth are encouraged to apply. What We Offer Culture & Growth: A dynamic and inclusive work environment coupled with ample opportunities for skill development and career progression. Compensation & Benefits: A competitive salary package with comprehensive benefits. Perks: Cab facility available during odd hours to ensure smooth commutation. Why Apply Through Us Personalized Guidance: One-to-one interview guidance tailored to your profile. Placement Support: Complete placement guidance, daily practice sessions, and consistent support through a dedicated point-of-contact. Direct Access: The opportunity to interview directly with company HR no placement charges .
Posted 2 weeks ago
2.0 - 5.0 years
3 - 4 Lacs
Hyderabad
Work from Office
Greetings from Tech Mahindra! We are currently looking for an Associate Analyst - U2 to join our team here in Hyderabad. Designations: Sr. Associate Analyst - BPS/U2) (Fulltime/Permanent) Location: Hi-Tech City, Hyderabad Payroll Company: Tech Mahindra Experience: 1.6Y till 5Y (In any international process related to KPO & BPO) Client: UK (Product Based/800 years old) Shift: 12PM till 9:30PM (Mon till Fri / Sat & Sun will be fixed week off's) Mode of Work: WFO No of openings: 12 Required skills for U2 Level: Must have excellent communication skills and must have experience in speaking to the Stakeholders or customers from UK/US/Australia or from any native English speaking country. Must have experience in using excel sheets and in writing emails. Must be a Graduate. Interested candidates can share their CV at Tatipallidheeraj.kumar@Techmahindra.com or can share your CV on my WhatsApp: 7816041232 Regards, Dheera Kumar, Sr. Recruiter - TA, Tech Mahindra
Posted 2 weeks ago
0.0 - 1.0 years
2 - 4 Lacs
Hyderabad
Work from Office
Role & responsibilities Handle inbound and outbound voice calls to address customer inquiries and resolve issues effectively. Respond to customer emails and provide timely and accurate resolutions. Engage in semi-voice or blended voice processes, combining both call and email/chat interactions. Provide exceptional customer service by addressing customer concerns professionally and empathetically. Assist customers in understanding products or services and resolving any technical or operational challenges. Work collaboratively with the team to ensure targets and service levels are met. Maintain accurate and detailed records of customer interactions and transactions. Adhere to company policies, procedures, and compliance guidelines while managing customer interactions. Preferred candidate profile Education:2+ Any graduate Experience: 0-3 years in customer support (BPO/Education preferred) Skills: Excellent communication in English & Telugu (preferred), problem-solving, and multitasking Perks & Benefits: Performance-based incentives (We Provide 10,000 per month as an incentive) EPF & ESI benefits Career growth opportunities We provide 4 Lacs insuranc
Posted 2 weeks ago
0.0 - 2.0 years
3 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Job Description Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Fresher 2: 24x7 Shifts 3: 5 Days Working 4: Both Side Cabs 5: Excellent Communication Skills 6: Immediate Joiners Preferred 7: UGs with minimum 6 months of exp can apply. A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, or chat. Salary Compensation - Upto Rs 3.00 - 4.00 LPA Interested Candidates can Call or Whatsapp resume. *Riya: 9628373761 *Simran : 9821182647 *Mehvish : 9628373766 * Devika -- 9821182651 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES## HR Team RIYA KVC Consultants Ltd
Posted 2 weeks ago
0.0 - 5.0 years
2 - 3 Lacs
Gurgaon/Gurugram, Delhi / NCR
Work from Office
Generate leads through cold calling, outbound sales calls, and upselling existing clients. Develop a strong understanding of the company's products/services to effectively communicate value to customers. For interview call/ whatsapp Ani-9942180221 Required Candidate profile Bachelors degree in any field minimum 12+ month of customer service/ sales Experience Immediate joiners, willing to work night shifts Good communication skills in English High-energy environment. Perks and benefits Incentives PF & Medical
Posted 2 weeks ago
1.0 - 5.0 years
4 - 4 Lacs
Noida, Gurugram, Delhi / NCR
Work from Office
Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.
Posted 2 weeks ago
0.0 - 1.0 years
1 - 1 Lacs
Navi Mumbai
Work from Office
- Location: Ghansoli, Mahape - Salary: 15,000 in-hand - Week off: Sunday (Fixed) - Shift: 10am-7pm - Role: Inbound Process (Calls, Email, Chat) - Good English skills - HSC pass - Fresher/6+ months experience - Hr Rahul (92093 07213)
Posted 2 weeks ago
0.0 - 5.0 years
3 - 5 Lacs
Noida, Delhi / NCR
Work from Office
Urdu / Bengali / Punjabi with English – Customer Support Location: Noida Salary: Up to 36,000 Shift: Rotational | 5 Days Process: Voice Excellent Communication Skills in English is Mandate 6 months to 1 year of experience in BPO Required Candidate profile Good command over respective regional language & English Comfortable with rotational shifts and working from the office (Noida) Immediate joiners preferred
Posted 2 weeks ago
0.0 - 1.0 years
2 - 2 Lacs
Chennai
Work from Office
Role & responsibilities Handling Credit operation from Login to Disbursement. Credit decision making for SF and forwarding proposals. Handling Credit and Operational issues. Monitoring vendors Like Field Investigating agencies, Valuation & Legal agencies for Two Wheeler loans and maintaining TAT. Taking care of audit queries and maintaining good audit score. Preparing MIS, Collection reports on daily basis and Weekly review reports. Assisting customers with queries, requests & complaints. Preferred candidate profile Graduate either fresher or candidates with 1 year experience in Credit Underwriting. Malayalam language is a Must. Knowledge on secured and unsecured loans.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Mumbai
Work from Office
Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer SatisfactionCustomer Experience (CX)Customer Support Operations Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Mumbai
Work from Office
Skill required: Omnichannel - Customer Service Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in written & verbal communication. Good call handling skills.Customer service refers to the assistance and support provided by a business or organization to its employes. It involves addressing inquiries, resolving issues, and ensuring customer satisfaction to build and maintain positive relationships. What are we looking for Customer CareCustomer SatisfactionCustomer Support OperationsCustomer Experience (CX) Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines This is a voice process and the communication with the customer can happen through phone, emails and through portal tickets. You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation
Posted 2 weeks ago
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