2679 Semi Voice Jobs - Page 19

HCLTech is hiring Fresher candidates for Customer Service Representative Role- 18July2025. Non-Tech Role. Night shift. Only for passed Non-Btech graduates. Roles and Responsibilities Provide exceptional customer service to clients through various channels such as email, chat, and social media. Handle customer inquiries, resolve issues, and provide solutions in a timely manner. Collaborate with team members to achieve process goals and objectives. Maintain accurate records of customer interactions using CRM software. Interested candidates can directly visit the HCL campus and carry photocopy of your updated CV. Contact person- Arpana Singh Timing-11am to 4pm Interview Location - Village Kanjehara Chack Gajaria Farms, Sultanpur Road, Mastemau, Lucknow, Uttar Pradesh 226002, India. Take entry from Gate1. SDC1 Building, Ground floor.

We are Hiring for International voice process !! Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:Upto 55k Shifts :Rotational Virtual interview !! Call or whatsapp manya @9901777673 / 9606521172 Required Candidate profile Communication skills. Service reps should be pleasant and empathetic while they're interacting with customers. Competent technical knowledge. Ability to multitask.

Chat Process Hiring Location : Gurgaon International Chat Process Salary for 6 Month chat or voice exp - 26000 in hand Graduation Mandatory UG + 6 months exp BPO EXP 5 days working Rotational shifts & off Cab available 7835927963

Skill required: Omnichannel - Customer Service Technology Designation: Customer Contact Comms Associate Qualifications: Any Graduation Years of Experience: 1 to 3 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be aligned with our Customer Support vertical and help us in managing/ resolving customers query, handling escalations and complaints of the dissatisfied customers & giving best resolutions. You will also be responsible for closing the fault and complaints within SLA s.Candidate who is good in email and chat process, who is good in typing is what is preferred herePlatform and software contact centers use to provide customer support. The quality and capabilities of the technology have a significant impact on both customer and agent experience, as well as contact center performance. What are we looking for Ability to perform under pressureWritten and verbal communicationAbility to work well in a teamAdaptable and flexibleAgility for quick learning Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines Your expected interactions are within your own team and direct supervisor You will be provided detailed to moderate level of instruction on daily work tasks and detailed instruction on new assignments The decisions that you make would impact your own work You will be an individual contributor as a part of a team, with a predetermined, focused scope of work Please note that this role may require you to work in rotational shifts Qualification Any Graduation

Greetings From You & I Consulting ! You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India. ***We are hiring for a Giant MNC In Kolkata for a For US Healthcare Process. Hiring For Giant MNC Position: US Healthcare (Medical Billing) Location: Kolkata, India *Hurry whtsapp now @ Sujay - 9832122149 / Shruti : 9732003214 Requirements : - Education Required :- 10+2 and above Fresher And Experienced Both Are Welcome ! International BPO Exp. will be a added advantage! Good communication Skill Mandatory Shift: 24x7 Shift (Home drop within the marked boundary) Saturday & Sunday fixed off What We Offer:- Competitive salary and performance-based incentives. Comprehensive training and continuous learning opportunities to enhance your skills. Friendly and supportive work environment that promotes teamwork and collaboration. Career advancement opportunities based on your performance and dedication. CTC 3.6Lpa To 5.2Lpa In Hand + PF + Esi + and all other facilities Key Responsibilities:- Help US Doctors and hospitals with proper documentation for their empanelment. Regular follow up via phone or email. Taking international calls. Keeps one updated with latest US healthcare rules & regulations. Applies critical thinking and critical decision making for completing tasks. *Hurry whtsapp now @ Sujay - 9832122149 / Shruti : 9732003214 *Note :- If you encounter a busy tone or If you find our lines occupied, simply Whatsapp and share your details with us in the following format:- Full Name :- Current Location Contact No Highest Qualification Experience for Consideration (Total Experience) Current Organization Current CTC (Numeric Values only) Expected CTC (Numeric Values only) *Hurry Call or whtsapp now@ sujay - 9832122149 "If you've read through the job description above and thought, 'Hey, this sounds like a perfect fit for someone I know - DO REFER YOUR FRIENDS

Job Description Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate Fresher 2: 24x7 Shifts 3: 5 Days Working 4: Both Side Cabs 5: Excellent Communication Skills 6: Immediate Joiners Preferred 7: UGs with minimum 6 months of exp can apply. A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Salary Compensation - Upto Rs 2.50 - 3.50 LPA (FOR FRESHERS) For Experienced Upto Rs 4.00 LPA Interested Candidates can Call or Whatsapp resume. Aditi - 89826 89969 ##KVC CONSULTANTS LTD## ##NO PLACEMENT CHARGES## HR Team Eshu KVC Consultants Ltd

Process: International voice process Required: Qualification: Under graduation / Graduation. Fresher / Experience's Experience: 1 Year's experience into Customer support voice . Good knowledge in to resolve the concerns of the customers through voice or chat Strong communication and interpersonal skills Package :- Max upto 5.5 LPA Rotational Shift 5 days working 2 Rotational offs Benefits: 2 Way cab only immediate joiner Location: Hi-Tech City Interview (Virtual) : Hr ,Assessment, Ops round If Anyone intrested can contact me on WhatsApp :Tiya Hr recruiter (9603440671)

Work from Office. Direct walkin Immediate Hiring for International voice/semi voice process Good communication is mandatory Process - (Semi voice) Qualification - Graduate/undergraduate Shifts - Rotational shifts and 2 fixed offs Salary: Fresher - 2.5 lpa Experience - sal 4 lpa Location - Chennai & Bangalore, Hyderabad Please call santoshi 9176198282 for more info Regards santoshi 9176198282

Greetings From You & I Consulting ! You & I Consulting has always been in the spotlight for getting placed in 64+ MNC's PAN India. ***We are hiring for a Giant MNC In Kolkata for a For International Non-Voice Process. Hiring For Giant MNC Position: International Non-Voice Location: Kolkata, India *Hurry whtsapp now @ Srijita: 8016499764 Requirements : - Education Required:- 10+2 and above **Min. 1yr BPO exp MANDATORY** Good communication Skill Mandatory Shift: 24x7 Shift (Home drop within the marked boundary) 5 days work / 2 week-offs What We Offer:- Competitive salary and performance-based incentives. Comprehensive training and continuous learning opportunities to enhance your skills. Friendly and supportive work environment that promotes teamwork and collaboration. Career advancement opportunities based on your performance and dedication. CTC upto 3.2 LPA + PF + ESI + and other facilities Key Responsibilities (International Non-Voice Process): Assist international clients and partners. Ensure timely and professional follow-up through email and internal communication tools. Maintain a high level of accuracy and attention to detail in handling and verifying documents. Stay updated with relevant international policies, industry regulations, and compliance standards. Collaborate with internal teams to ensure seamless processing and workflow completion. Maintain organized records and ensure data integrity within internal systems. *Hurry whatsapp now @ Srijita: 8016499764 *Note :- If you encounter a busy tone or If you find our lines occupied, simply WhatsApp and share your details with us in the following format:- Full Name Current Location Contact No Total BPO Experience Current Organization Current CTC (Numeric Values only) Expected CTC (Numeric Values only) LWD Available joining date *Hurry Call or whtsapp now @ Srijita: 8016499764 "If you've read through the job description above and thought, 'Hey, this sounds like a perfect fit for someone I know - DO REFER YOUR FRIENDS

Job description 1. Resolve customer complaints via Call. 2. Responding to customer inquiries. 3. Ensure customer satisfaction & provide professional support. 4. Proper resolution to customer Queries. 5. salary up to 35k Pls call sangeeta 9176078282 for more info Regards sangeeta 9176078282

Opening for Freshers in BPO Domain for Voice process Night shift. Good comm req kolkata, Chennai, Bangalore, Hyderabad Freshers & experience with excellent communication skills US shift (6:30pm to 3:30am) Sat & Sun off Cab will be provided Work From Office AR caller / Customer / Technical Support (International Voice) Sal 18k To 30k net Pls call santoshi 9176198282 for more info Thanks santoshi 9176198282

Dear Candidates , Greetings From The Job Factory.....! Call : HR Anusha -9901198053@ (call or whats app) Email id : anushathejobfactory@gmail.com Any Graduates with proper educational documents Should possess Excellent English Voice Communication skills Should be comfortable working in US shifts Demonstrates a strong Customer Service Orientation Takes responsibility to follow up with customers to ensure their queries are addressed Ability to effectively communicate his/her thoughts in a well-organized manner Immediate joiners preferred Job Description: Handle queries for UK/US clients, providing appropriate assistance Demonstrate patience when dealing with challenging cases Exhibit excellent communication and problem-solving skills Respond to customer queries promptly and accurately Resolve customer issues efficiently, effectively, and empathetically Follow up with customers for additional information Provide accurate, valid, and complete information using the right tools Flexibility with shifts Eligibility: Graduates or undergraduates with good English fluency Flexibility with rotational shifts Rotational Off cab provided Unlimited Incentives and shift allowances For more details Call : HR Anusha -9901198053@ (call or whats app) Email id : anushathejobfactory@gmail.com

Greetings From The Job Factory Golden opportunities for freshers and experienced candidates Fresher's salary up to 21,000 take-home Experienced candidates can earn between 23,000 to 35,000 take-home Immediate joiners preferred 5 days of working with 2 days off Flexible shifts for a perfect work-life balance For More Details Call : HR PAVITHRA--95388 78908 @ (call or whats app) Email id : pavithrat@thejobfactory.co.in Job Description: Handle queries for UK/US clients, providing appropriate assistance Demonstrate patience when dealing with challenging cases Exhibit excellent communication and problem-solving skills Respond to customer queries promptly and accurately Resolve customer issues efficiently, effectively, and empathetically Follow up with customers for additional information Provide accurate, valid, and complete information using the right tools Flexibility with shifts (WORK FROM HOME JOB IS ALSO AVAILABLE ) Eligibility: Graduates or undergraduates with good English fluency Flexibility with rotational shifts Rotational Off cab provided Unlimited Incentives and shift allowances For More Details Call : HR Anusha -9901198053@ (call or whats app) Email id : anushathejobfactory@gmail.com

BPO for technical support Customer support Voice process Excellent communication req Chennai, Hyderabad, Pune, Gurgaon, Bangalore Freshers and Experienced both can apply US Shift Cab provided 2 days rotational off Graduation not mandatory Sal max 4 lpa + Incentivs Immediate joining required Please call Nivetha 9884676582for further info Regards Nivetha 9884676582

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Mega Virtual Drive for Customer Service roles -English+ Hindi Language on 16th July 2025 (Wednesday) || Ahmedabad Location Date: 16-July-2025 (Wednesday) MS Teams meeting ID: 478 971 900 074 MS Teams Passcode: A75pk24P Time: 12:00 PM - 1:00 PM Job Location: Ahmedabad (Work from office) Languages Known: Hindi + English Shifts: Flexible with any shift Responsibilities • Respond to customer queries and customer's concern • Provide support for data collection to enable Recovery of the account for end user. • Maintain a deep understanding of client process and policies • Reproduce customer issues and escalate product bugs • Provide excellent customer service to our customers • You should be responsible to exhibit capacity for critical thinking and analysis. • Responsible to showcase proven work ethic, with the ability to work well both independently and within the context of a larger collaborative environment Qualifications we seek in you Minimum qualifications • Graduate (Any Discipline except law) • Only Freshers are eligible • Fluency in English & Hindi language is mandatory Preferred qualifications • Effective probing skills and analyzing / understanding skills • Analytical skills with customer centric approach • Excellent proficiency with written English and with neutral English accent • You should be able to work on a flexible schedule (including weekend shift) Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. **Note: Please keep your E-Aadhar card handy while appearing for interview.

Greetings From The Job Factory Golden opportunities for freshers and experienced candidates Fresher's salary up to 21,000 take-home Experienced candidates can earn between 23,000 to 35,000 take-home Immediate joiners preferred 5 days of working with 2 days off Flexible shifts for a perfect work-life balance For More Details Call : HR PAVITHRA--95388 78908 @ (call or whats app) Email id : pavithrat@thejobfactory.co.in Job Description: Handle queries for UK/US clients, providing appropriate assistance Demonstrate patience when dealing with challenging cases Exhibit excellent communication and problem-solving skills Respond to customer queries promptly and accurately Resolve customer issues efficiently, effectively, and empathetically Follow up with customers for additional information Provide accurate, valid, and complete information using the right tools Flexibility with shifts (WORK FROM HOME JOB IS ALSO AVAILABLE ) Eligibility: Graduates or undergraduates with good English fluency Flexibility with rotational shifts Rotational Off cab provided Unlimited Incentives and shift allowances For More Details Call : HR PAVITHRA--95388 78908 @ (call or whats app) Email id : pavithrat@thejobfactory.co.in

Job Summary: As a Chat Support Agent, you will be responsible for providing high-quality, real-time customer service via chat. You will address customer queries, resolve issues, and provide necessary information to ensure customer satisfaction. The ideal candidate will have excellent communication skills, a strong problem-solving ability, and the capability to manage multiple chat conversations efficiently.What are we looking for? Key Responsibilities : 1. Customer Interaction: Provide support to customers via live chat on various platforms. Respond to customer inquiries in a professional and timely manner. Assist customers in troubleshooting technical issues, placing orders, providing product information, and resolving any concerns. 2. Issue Resolution: Identify and resolve customer issues and complaints effectively. Escalate unresolved issues to higher-level support teams when necessary. Maintain a calm, positive, and helpful attitude with all customer interactions. 3. Product and Service Knowledge: Stay updated with the latest product/service features, company policies, and troubleshooting steps to provide accurate information. Provide clear and concise explanations to customers regarding products, services, or policies. 4. Chat Handling: Manage multiple customer chats simultaneously while maintaining a high level of customer service. Ensure that chat responses are efficient, clear, and accurate. Meet performance metrics for response time, resolution time, and customer satisfaction. 5. Documentation: Document customer interactions accurately in the system. Log up all inquiries, complaints, and solutions provided for future reference. Maintain detailed records of customer issues and feedback for quality and training purposes. Roles and Responsibilities: In this role you are required to solve routine problems, largely through precedent and referral to general guidelines. Your expected interactions are within your own team and direct supervisor. You will be provided detailed to moderate levels of instruction on daily work tasks and detailed instruction on new assignments. The decisions that you make will impact on your own work. You will be an individual contributor as a part of a team, with a predetermined, focused scope of work. Please note that this role may require you to work in rotational shifts. KPI performance: Past performance metrics (response time, resolution rate, customer satisfaction scores). Qualifications: Any Graduation Years of Experience: 1 to 3 years

Hiring Freshers for voice profile for Gurgaon Excellent Oppurtunity AVAILABLE EXCELLENT COMMUNICATION REQUIRED Grad/UG/BTECH/CAN APPLY 24*7 Shift 5 Days working Salary - 5LAC TO 6.5 LAC +Incentive+Transport allowance Call or whtsapp RUBY- 8368392241

Schedule : 24/7 (Rotational Shifts and week off ) Days off: Typically, 2 consecutive days in a week, but on one week each month (on average) they can be separated to align schedules. Location : Hyderabad (Hybrid) Roles & Responsibilities Check the images, match with the website. Verify the content with website. Understanding sensitive content View the content, check the Brand Name and Website, Check if non-Family safe content, rate the content. etc' Skills Required Communication Skills, Problem-solving Skills, Community Management, Experience Freshers 2025 passed out candidates are also eligible Soft skills Ability to work independently. Good communication skills, both verbal and oral Quick learner and adaptable to learn new processes, concepts, and skills. Organized and able to manage time and tasks efficiently. Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard. Have a neutral mindset towards different video content that needs classification, regardless of the content itself. Result-oriented, self-motivated, independent and inquisitive Able to thrive in a fast-paced and team-oriented environment. Interested in social media and current events.

*"Your Gateway to the Best Call Center Jobs in Bangalore Apply with JobShop!"** - Are you looking for a rewarding career in a call center? Look no further! JobShop, Indias largest BPO recruitment company, is offering multiple openings across top companies in Bangalore. Whether you're a fresher starting your career or an experienced professional aiming for growth, we have the right job for you. - Apply once, unlock multiple job opportunities, and get placed with the best employers in the industry. Dont miss your chance to join the leading names in BPO apply today! Job Details: Company- First Source 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Arshiya-7026112000 / 9964080000 or visit jobshop.ai to explore other open positions with us

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 6 L.P.A + Incentive For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Greetings From The Job Factory Golden opportunities for freshers and experienced candidates Fresher's salary up to 21,000 take-home Experienced candidates can earn between 23,000 to 35,000 take-home Immediate joiners preferred 5 days of working with 2 days off Flexible shifts for a perfect work-life balance For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Job Description: Handle queries for UK/US clients, providing appropriate assistance Demonstrate patience when dealing with challenging cases Exhibit excellent communication and problem-solving skills Respond to customer queries promptly and accurately Resolve customer issues efficiently, effectively, and empathetically Follow up with customers for additional information Provide accurate, valid, and complete information using the right tools Flexibility with shifts Eligibility: Graduates or undergraduates with good English fluency Flexibility with rotational shifts Rotational Off cab provided Unlimited Incentives and shift allowances For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Dear Candidates , Greetings From The Job Factory.....! For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com Any Graduates with proper educational documents Should possess Excellent English Voice Communication skills Should be comfortable working in US shifts Demonstrates a strong Customer Service Orientation Takes responsibility to follow up with customers to ensure their queries are addressed Ability to effectively communicate his/her thoughts in a well-organized manner Immediate joiners preferred Job Description: Handle queries for UK/US clients, providing appropriate assistance Demonstrate patience when dealing with challenging cases Exhibit excellent communication and problem-solving skills Respond to customer queries promptly and accurately Resolve customer issues efficiently, effectively, and empathetically Follow up with customers for additional information Provide accurate, valid, and complete information using the right tools Flexibility with shifts Eligibility: Graduates or undergraduates with good English fluency Flexibility with rotational shifts Rotational Off cab provided Unlimited Incentives and shift allowances For more details Call : HR Prathiksha @ 9901192053 (call or whatsapp) Email id - prathikshathejobfactory@gmail.com

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call HR Gayathri @ 9538878905 Email@ gayathri@thejobfactory.co.in Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details Call HR Gayathri @ 9538878905 Email@ gayathri@thejobfactory.co.in

Role & responsibilities: - Salary:- 12,200 Inhand + Unlimited Incentives - Immediate Joining - Freshers & experience both can apply - Basic communication in Marathi, Hindi & English - Job Location: Viman Nagar Pune-411014 Preferred candidate profile: - Min qualification - 12th & Immediate Joiners - Having basic Knowledge of Computer. - Fixed day shift Perks and benefits: Good Salary With Unlimited Incentives How to Apply Were hiring! If you're enthusiastic, skilled, and looking for a new opportunity, wed love to hear from you. To schedule your interview, please follow one of the steps below: Call or Send Your Updated CV/Resume via WhatsApp Mention the position you're applying for clearly in your message. Make sure your contact details are up-to-date so we can get back to you quickl Contact Our HR Team HR Name :- Priti Phone/WhatsApp : - 8421382934