2679 Semi Voice Jobs - Page 22

Greetings !!! We are Hiring for International Chat / Email Process Executives Exceptionally customer-focused, understands and has delivered high standards of customer service. Call Hr Meghana - 9573394839 Required Candidate profile Excellent written and verbal communication, impeccable spelling and grammar in English. French is a plus! Minimum 1 year of experience in a customer service role (preferably International process).

Virtual Interview Any Grad/UG Fresher & Exp Can Apply 5 Days Working/2 Offs Salary Upto 6 LPA + Perks Job Location:- Noida/Gurgaon Both Side Cabs Call me & get your Interview alligned HR Vansh @9899693180 Refrences are highly appreciated !! Required Candidate profile Note:- Need Excellent Communication Skills

International Voice Process - Outbound Sales Contact: Supriya HR - 9154774388 (WhatsApp) Interested candidates can share their updated resume on WhatsApp JOB Description- Experience: 0 to 5 years Location: Hyderabad Salary : Based on Industry Standards Sales Strategist Key Responsibilities & What will you need to succeed in this role? Listen to the call effectively and comprehend the implicit & explicit ask of the customer. Able to convince, provide short & long term solutions aligned to the customer's business goals. Build rapport with the customer and maintain rational/neutral communication. Handle objections and continue the conversation to a productive outcome. Basic understanding of data/leads aligned for effective utilization of same and analyzing customer behavior to moderately change the sales pitch according to the requirement. Leverage existing and new relationships with current accounts to grow revenue in strategic product areas. Develop and execute a strategic plan for your book of business leveraging the client's various tools and processes for book segmentation and engagement. Develop and maintain subject matter expertise on client's marketing solution offerings. Be an expert at translating their marketing goals and objectives into actionable strategies on the client's marketing platform. Provide updates to the management team on your pipeline and sales forecast objectives and key results. Be proactive about solving problems and be ready to take on additional initiatives and responsibilities as they emerge. International Voice LOB Experience including using of Dialers for OB Calls. Exceptional written & verbal communication skills. Agility. Ability to multitask & Collaborate. Customer centricity. Objection Handling. Stakeholder Management. Qualifications: 1-5 years of overall relevant experience (Sales process experience Mandate). Graduate in any field. Skilled using Microsoft Office (Excel, Word and PowerPoint)or G Suite (Sheets, Docs and Slides). Candidates should be flexible with rostered day offs and working in shifts. Disclaimer: MarketStar is committed to ensuring integrity and transparency in our recruitment practices. We DO NOT charge any fees at any stage of the recruitment process. In case you receive any unsolicited requests for payments, please report topeoplesuccessoperations@marketstar.com immediately

Job Title : Technical Support Specialist/ International Voice Process Qualification : Any Graduate and Above Relevant Experience : 2 to 4 Years Must Have Skills : 1.Account & Payment Management: Proficiency in managing subscriptions, payment options, and customer profiles. 2.Billing Management: Understand billing processes and assist customers with billing-related inquiries. 3.Sign-In Assistance: Help customers with sign-in or sign-up processes. 4.Refunds and Purchases: Assist with refunds and guide customers through product purchases. 5.Token Redemption: Help customers redeem tokens, gift cards, and promotional codes. 6.Download Install and Activate (DIA) Skills: Assist with download, install and activation of M365 and Windows products and services. 7.Assisting with Updating / Upgrading the Product or Service cross platform. 8.Assisting with purchasing a product or recommend one appropriately. 9.Assisting with delivering the appropriate post install technical support. 10.Troubleshooting with post install Software Issues (Windows, Office, Etc., Etc.) cross platform 11.Assisting with Device Network & Connectivity Issues (Internet, Browsing, Etc.) cross platform Addressing with "How To" Questions 12.Typing Speed: Minimum typing speed of 30 words per minute. Good Have Skills : Knowledge and expertise in Microsoft products and services, Assisting with delivering, Troubleshooting. Roles and Responsibilities : 1.Troubleshooting: Diagnose and resolve technical issues reported by customers via phone, chat, or email. 2.Active Listening: Understand customer concerns, ask relevant questions, and empathize with their situation. 3.Effective Communication: Clearly explain technical concepts to non-technical users. 4.Microsoft Ecosystem: Develop expertise in Microsoft products, including Windows, Office Microsoft365, Windows on Surface devices, and more. 5.Updates and Patches: Stay informed about product updates, patches, and known issues. 6.Self-Service Guidance: Guide customers on using self-help resources and online documentation 7.Tiered Support: Escalate complex issues to higher tiers when necessary. 8.Remote Assistance: Provide remote troubleshooting assistance using tools like Microsoft Remote Desktop. 9.Case Management: Document interactions, solutions, and follow-up actions in the support system 10.First-Contact Resolution: Strive for first-contact resolution whenever possible. 11.Professionalism: Maintain a positive and professional demeanour even during challenging interactions. 12.Customer Feedback: Collect feedback and identify areas for improvement 13.Cross-Functional Teams: Collaborate with other teams (engineering, product management) to address recurring issues. 14.Knowledge Sharing: Contribute to internal knowledge bases and share best practices. 15.Adherence to Policies: Follow Microsofts support policies and guidelines. 16.Quality Metrics: Meet performance metrics related to response time, resolution time, and customer satisfaction. Location : Hyderabad, Bangalore Notice Period : 15 Days Mode of Interview : Virtual Shift Timing : Night Shift Mode of Work : Work From Office Thanks & Regards, Amulya G HR Analyst Black and White Business Solutions Pvt Ltd Bangalore, Karnataka, INDIA. Direct Number: 080-67432435/Whatsapp @6366979339 amulya.g@blackwhite.in | www.blackwhite.in ****************************** DO REFER YOUR FRIENDS**********************************

Role: Customer support Skills: Tamil voice and non voice Exp: fresher Salary: 2.4LPA - 2.9LPA NP: Immediate Interview: Direct walk-in Must have: Tamil speak and read Day shift - Rotational week off 2 days Regards, Sowmiya 9600445623

FRESHERS are eligible to apply PFB the specifications : Undergraduate/Graduate can apply Should have excellent communication skills in english US process- 5 DAYS WFO, Regular night shifts. Resource should be comfortable with WFO and regular night shifts Don't apply if you are not comfortable with night shifts. Candidates should stay within 25 Kms from Sholinganallur PERKS AND BENEFITS : Under direct payroll of Wipro, PF, Medical and insurance facility. One way free cab facility within 25 Kms from Sholinganallur (candidates staying out of our cab boundary will not be eligible)

Customer support role in Advertisement management domain As a customer support associate candidate has to monitor and co-ordinate the ads which are broadcasted on air Rotational shift (including night shifts) Graduates Only ( No pursuing candidates) Freshers and Experience (up to 1-2 years) are eligible Preferred candidate profile: Exellent English Communication skills Knowledge Of Basic Computer Operations. Excellent Listening And Speaking Skills. Excellent Analytical & Multitasking Skills. Experience Of Working On Excel Data Driven Modules Perks and benefits : Cab facility for eligible ones shift allowances Life time MNC Exposure

Job Title: International Voice Process Company Name : Firstsource solutions Pvt Ltd Location : Bangalore Experience : 0 5 Years Salary : 2,50,000 Employment Type : Full Time Job Description We are hiring for International Voice Process (Customer Support). Candidates with excellent communication skills and a passion for customer service are welcome to apply. Key Responsibilities Handle inbound/outbound calls for international customers. Resolve customer queries and complaints efficiently and professionally. Provide product/service-related information with clarity. Follow up on customer interactions and ensure resolution. Maintain records of customer interactions and transactions. Desired Candidate Profile Excellent verbal communication in English . Willing to work in night shifts or rotational shifts . Basic computer knowledge and typing skills. Graduation preferred (Undergraduates with good communication may apply). Experience in BPO/Call Center is a plus, but freshers are welcome . Shift Timings Night Shifts /UK Shifts 5 Days Working (2 rotational offs) Work Mode Work from Office (Location: 3rd Floor, Dragonfly Building, Brigade Tech Gardens, ITPL Main Road, Brookfield, Bangalore ) Cab Facility: Yes (depending on shift and location) How to Apply Click on Apply Now or send your updated resume to [Muhila.Arusamy@firstsource.com] with the subject line "Application for International Voice Process" . About Company Firstsource solutions Pvt Ltd is a leading provider of customer experience solutions to global clients. We focus on delivering top-tier service and support across various industries through our talented workforce. B.TECH ,B.E, B.Sc, Any Post Graduation fresher are not eligible. Anyone who attended interview before 30 days are not eligible to attend walk-in. Disclaimer: Firstsource follows a fair, transparent, and merit-based hiring process. We never ask for money at any stage. Beware of fraudulent offers and always verify through our official channels or @firstsource.com email addresses.

Golden opportunity for freshers and Experience Fresher salary upto 3.5 LPA Experience salary upto 6LPA For More Details HR Swathi @ 9538878907 Email id : Swathi@thejobfactory.co.in NOTE - LOOKING FOR IMMEDIATE JOINERS ONLY. Job Description Responsible for UK And US client, handling queries, appropriate assistance. Patience when handling tough cases. Excellent communication and problem-solving skills. Candidate should possess excellent oral and written communication skills. Respond to customer queries in a timely and accurate way. Own and resolve customer issues efficiently, effectively and em-pathetically. Following up with customers for any further information. Provide accurate, valid, and complete information by using the right tools. Should be flexible with the shifts. Eligibility: Grad or undergraduate fresher with good skills and fluency in English. Should be flexible with rotational shifts. 5 days of working 2 Days Off. Should have Minimum 1Year of experience in International Voice Process / Non Voice Process or FRESHERS GRADUATE. For More Details HR Swathi @ 9538878907 Email id : Swathi@thejobfactory.co.in

Now Hiring: International Voice Process Location: Hyderabad | Mode: Work from Office | CTC: Up to 7.5 LPA Eligibility Criteria Freshers (Graduating years: 2023, 2024, 2025): Customer Support: Up to 3.5 LPA Technical Support: Up to 2.8 LPA Experienced Candidates: Minimum 1 year of experience in Customer Support or Technical Support Customer support - upto 5.2 lpa KYC/Fruad Analyst - upto 7.5 lpa Technical support -3.8 lpa Additional Requirements: Graduation Mandatory Relieving letter is mandatory Only immediate joiners will be considered Benefits One-way cab facility (within 25 km radius) How to Apply Interested candidates may share their updated resume with: HR Aasritha - 9154177391 Gmail - aasrithahr.axis@gmail.com Referrals are welcome.

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! Job Details: Location : AMR Tech Park, Honasandra, Bangalore Process : International Voice Customer Support Work Details : Working Days : 5 Days a Week Weekly Offs : 2 Days Off Shift Timing : Rotational Shifts Note : Saturday & Sunday Fixed Off (based on business requirement) Work Mode : Work from Office Salary & Benefits : For Freshers : 21,000 Take-Home per month For Experienced : Up to 28,000 Take-Home per month (based on experience and skillset) Cab Facility : Two-way cab provided within specified radius Eligibility Criteria : Education : Open to Graduates, Undergraduates & Diploma Holders Experience : Freshers are welcome Candidates with up to 2 years of international voice process experience preferred Skills Required : Excellent English communication (verbal) Customer-centric attitude Willingness to work in night/rotational shifts Interview Process : HR Screening Initial eligibility & communication check VNA (Voice & Accent Assessment) Fluency & pronunciation test Operations Round – Final round to evaluate process knowledge and customer service aptitude For More Details Call HR Sobiya- 6362039269 / 9964080000 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Hiring for Voice Support Work from office Walkin Interview UG freshers also can apply Domestic and international voice support Rotational shift & off Call HR Sangeetha@9008816263 thejobfactorysangeethan@gmail.com NO FEE CHARGED

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! Job Discription Company- First Source 1. Process- Sky Suv (Upselling- Voice Process) Unlimited Of Incentives 2. Process- Sky TV (Customer Support- Voice Process) Qualification- 10, Puc, Any Graduate 3. Process- SKY Q (Semi Technical- Voice Process) Qualification- 10, Puc, Any Graduate Fresher/ Experience Location- Brookfield Fresher Salary-21 to 23TK (23CTC) Experience Salary-28 to 35TK (35CTC) Shifts: 5 days working, 2 days rotational off & rotational shift For More Details Call HR Muskan-9380964680 or 9964080000 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Hiring for Voice Bpo Under Graduate or Graduate / freshers Salary - 23k to 26k. International Voice Immediate joiners only 5 days work 2 week off Cab available Call : HR Prathiksha @ 9901192053 (call or whatsapp) NO FEE CHARGED

Greetings From The Job Factory Golden opportunities for freshers and experienced candidates Fresher's salary up to 21,000 take-home Experienced candidates can earn between 23,000 to 35,000 take-home Immediate joiners preferred 5 days of working with 2 days off Flexible shifts for a perfect work-life balance For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Job Description: Handle queries for UK/US clients, providing appropriate assistance Demonstrate patience when dealing with challenging cases Exhibit excellent communication and problem-solving skills Respond to customer queries promptly and accurately Resolve customer issues efficiently, effectively, and empathetically Follow up with customers for additional information Provide accurate, valid, and complete information using the right tools Flexibility with shifts Eligibility: Graduates or undergraduates with good English fluency Flexibility with rotational shifts Rotational Off cab provided Unlimited Incentives and shift allowances For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

Greetings from THE JOB FACTORY !! Join Our International Voice Process Today! Job description: *"Start Your Call Center Career with India's Largest BPO Recruiter!* - Job Factory is hiring for multiple companies and roles in Bangalore. Apply once and access various opportunities. - Ideal for freshers starting out or experienced professionals looking to grow! Exciting Career Opportunities Await You! For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in Are you looking to build a successful career in an International Voice Process? Whether you are a fresher looking for a great start or an experienced professional seeking a rewarding opportunity, here is the perfect role for you! Job Role: International Voice Process Location: [Bangalore] Shift: Rotational Shift Work Days: [5 days working] Salary & Benefits: Freshers: 22,000 + 4,400 Night Shift Allowance + Performance-Based Incentives Experienced: 25,000 + 4,400 Night Shift Allowance + Performance-Based Incentives One-Way Cab Facility for a safe and convenient commute Attractive Joining Bonus after 3 months of successful completion Exciting Incentives based on performance What Were Looking For: Excellent communication skills in English Willingness to work in a night shift Passion for customer service and a problem-solving attitude Freshers & experienced professionals are welcome to apply! Interview Process: 1 HR Round Initial screening 2 Operations Round Final selection Work with a leading global brand in customer service Competitive salary & great incentives Career growth & development opportunities Supportive & dynamic work environment Apply Now! Limited positions available Don't miss out on this amazing opportunity! For More Details Call : HR Swathi @ 9538878907 (call or whats app) Email id : Swathi@thejobfactory.co.in

**"Join Our International Voice Process Team!"** - Are you passionate about customer service? JobShop is hiring for international voice process roles! Assist customers from various countries, providing solutions and support. Enjoy competitive salaries and great benefits. Apply today! 1. Tech Support English + Hindi (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 30,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us 2. International Technical Support (Non Voice) - US Shift (5 days working + 2 way Cab) Work Location : Bengaluru, whitefield Salary upto 26,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us 3. International Customer Support (Non Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Manyata Tech Park Salary upto 26,000 per month Minimum 1 year experience a must Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us 4. International Customer Support ( Voice) - US Shift (5 days working + 1 way Cab) Work Location : Bengaluru, Bellandur Tech Park Salary upto 32,000 per month Minimum Fresher or 1 year experience a must Call HR SK Anisul-7996177000 or 9964080000 or visit jobshop.ai to explore other open positions with us Apart from these positions we have 200+ open positions which you can view by visiting our website jobshop.ai Daily Walkin Drives, book your slots today #CallCenter #BPO #CustomerService #Customercare #TechSupport #NonVoice #jobsinbengaluru

Greetings From The Job Factory !!! We are seeking a dynamic and customer-focused individual to join our team as an International Voice Banking Support Representative. The ideal candidate will have a minimum of 1 year of experience in international Banking support, exceptional communication skills, and the flexibility to work in any shift.. Call HR Anusha- 9901198053 Email ID - anushathejobfactory@gmail.com Immediate Joiners only/ UG Freshers also can apply Customer Support Banking Customer Support (International)-Min 1 year exp is mandatory. Responsibilities: Provide exceptional customer service via inbound and outbound calls in an international voice support environment. Address customer inquiries, resolve issues, and provide appropriate solutions in a timely manner. Ensure high levels of customer satisfaction and retention through effective communication and problem-solving skills. Collaborate with team members and other departments to ensure seamless customer experiences. Adhere to company policies, procedures, and quality standards. Requirements: Minimum 1 year of experience in international Banking voice is required. Excellent verbal and written communication skills in English. Ability to work in Any shifts (flexibility in working hours). Strong interpersonal skills and the ability to work effectively in a team environment. Proficiency in basic computer applications and CRM systems. High school diploma or equivalent; higher education preferred. NO CHARGES APPLIED For More Details Call HR Anusha- 9901198053 Email ID - anushathejobfactory@gmail.com

Job descriptionRoles and Responsibilities Helping the customers solve their queries over calls. Providing proper solutions and ensuring utmost customer satisfaction. Preferred candidate profile: immediate joiners Salient Features: Day Rotational: Between 8 AM and 10 PM (For Female till 8 PM) 6 working days working and 1 day rotational off.CTC: 22K Education & Experience Qualifications for Multiple Requirements Diploma/Graduate Fresher can also apply Good Communication & Interpersonal Skills. English + Hindi is mandatory

Greetings from The Job Factory !!!! We are India's Largest BPO Recruitment Company. Golden opportunity for freshers and Experience Salary Range : 5.5L.P.A + Incentive For More Details Call : HR Pavithra R @ 9538804043 (call or whats app) Email id : pavithra.rjobfactory@gmail.com Role & responsibilities : Manage inbound and outbound calls from international customers to provide assistance and resolve inquiries. Deliver exceptional customer service by efficiently addressing customer queries and providing effective solutions. Assist with product or service-related questions, troubleshooting, and technical support (if applicable). Maintain a high level of product knowledge to provide accurate information and resolve customer concerns. Accurately document and update customer information in the companys CRM system. Follow company policies and service level agreements (SLAs) to ensure high customer satisfaction. Communicate in a clear, polite, and professional manner to ensure a positive customer experience. Meet individual and team performance targets, such as call handling time, customer satisfaction scores, and first-call resolution. Collaborate with other team members and departments to improve service delivery. Preferred candidate profile : Fluency in English: Excellent verbal communication skills in English (knowledge of additional languages is a plus). Communication Skills: Clear, confident, and customer-centric communication skills. Problem-Solving: Ability to handle complex issues with professionalism and patience. Adaptability: Comfortable with a fast-paced environment and adjusting to changing customer needs. Technical Skills: Basic knowledge of computer applications and CRM software. Time Management: Strong time management skills to handle high call volumes efficiently. Experience: Previous experience in customer service, technical support, or a voice-based role is preferred. Freshers are also encouraged to apply. Education: Minimum high school diploma; a college degree is preferred. Shift Flexibility: Willingness to work flexible hours, including weekends and holidays. Perks and benefits : Competitive Salary: Attractive salary based on experience and skills. Performance-Based Incentives: Rewards and incentives for achieving KPIs such as customer satisfaction, call quality, etc. Health Benefits: Comprehensive medical insurance and healthcare plans. Retirement Benefits: Provident fund, retirement savings, or pension options. Paid Time Off: Generous vacation days, sick leave, and public holidays. Employee Wellness Programs: Access to wellness initiatives, mental health support, and fitness programs. Work-Life Balance: Flexible working hours and paid time off to support work-life balance. Career Growth Opportunities: Opportunities for internal promotions and career development. Training & Development: Ongoing training to help you enhance both personal and professional skills. Recognition & Rewards: Regular recognition for top performers, including Employee of the Month awards. For More Details pavithra R @ 9538804043 pavithra.rjobfactory@gmail.com

Greetings from The Job Factory !!! Hiring For International Voice Process (US/UK/Australian Process) - CSA. For More Details Call : HR Gayathri @ 9538878905(call or whats app) Email id : gayathri@thejobfactory.co.in Role & responsibilities: Ability to communicate with international Clients / Customers and Demonstrates a strong customer service orientation. Professional and positive in interactions with others and is able to establish rapport quickly. Should have an excellent English communication skills Strong phone and verbal communication skills along with active listening Preferred candidate profile: Work experience in an Int. Customer Service Voice Process. Fresher Can Apply: Candidate with more than 1 years of relevant work experience will be considered as Sr. CSA Candidates should be willing to work in 24*7 rotational / Night Shifts, Split week off. Perks and benefits: 5 Days working per week / 2 split week off Incentives and 2 ways Cab For More Details Call : HR Gayathri @ 9538878905(call or whats app) Email id : gayathri@thejobfactory.co.in

Job description We have a job opening for an Operations Specialist with a leading BPO Role & responsibilities Must have at least minimum 1.8 years of experience working in any international project and must be able to manage Stakeholders/Clients from US & UK on calls and emails. Must have exceptional communication skills (Both written & Verbal) and must be able to multitask . Attention to detail is mandatory. Good email drafting skills and should have hands-on experience with MS Excel . Need Graduation in any field. Work Mode: Work from office (5 days) Shift: UK (12 PM - 9:30 PM , Fixed week offs on Sat & Sun), Two way transportation will be given Notice Period - Immediate/ 30 days **MANDATORY - EXPERIENCE IN INTERNATIONAL VOICE PROCESS, INTERACTION WITH UK/UK CLIENTS & EXCELLENT COMMUNICATION SKILLS**

Hiring for Leading ITES Company In Gurgaon for Customer Support Key Highlights: 1: Graduate/UG with min 1 year experience in customer service 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred A Customer Support Specialist, also known as a Customer Service Representative, is primarily responsible for handling customer inquiries, resolving issues, and ensuring a positive customer experience. They act as the first point of contact for customers, providing assistance and support via various channels like phone, email, or chat. Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Whatsapp Your CV @ 9721919721 Key Responsibilities: Responding to customer inquiries: Answering questions about products or services, providing information, and offering guidance. Resolving customer issues: Troubleshooting problems, addressing complaints, and finding solutions to customer concerns. Providing support: Helping customers navigate product features, troubleshoot technical difficulties, and make the most of their experience. Managing customer interactions: Maintaining a positive and professional attitude, actively listening to customer needs, and ensuring their satisfaction. Recording and reporting: Documenting customer interactions, tracking issues, and providing feedback to improve customer service processes.

Hiring Requirement Overview Position: Associate/Experts Number of Positions: 15 Salary Range: 2.40 4.10 LPA Candidate Eligibility Criteria Education: Graduation . Experience: Minimum 1 year in a Aviation Process BPO industry( mandate ). Skill Set: B2 level communication Process Type: Email Shifts: 24x7 rotational (Candidates must be comfortable with night shifts) Week Offs: Rotational Cab Facility: One-side cab during odd hours (window: 7 PM 6 AM) Process Operating Hours: 7:00 AM to 12:00 AM Milki Bisht+91 9151206474 Email id milki.bisht@nlbtech.in

HBR KOLKATA IS CONDUCTING WALK IN DRIVE FOR INTERNATIONAL VOICE BLENDED CHAT & NON VOICE PROCESS Interested fresher/experienced candidates can share their updated CV on the below WhatsApp number for booking interview slot. CTC - Upto 3.5LPA - 6LPA for One Year Experience's candidates Call & WhatsApp No: 9147047911, 9147047910, 9007152957 In case there is no response on the above numbers, Pls WhatsApp your cv @9674757948 we will call you Interview Venue: HUMAN BEFORE RESOURCE PRIVATE LIMITED DN 2, SIGNET TOWER UNIT 804 8TH FLOOR COLLEGE MORE, SALT LAKE SECTOR V KOLKATA - 700091 Eligibility: Higher Secondary Graduates and Post Graduates can apply. Excellent English communication is mandatory. Desired Candidate Profile: Candidates must have excellent communication in English. Candidates should be comfortable with night shifts Candidates should be comfortable with work from office. Candidates should have all marksheets and certificates. Candidates should have all government ID proofs ( Aadhar Card and PAN Card) Candidates have to come to office for walk in interview. Candidates should be located within 25-30 kms of boundary from office location. Candidates should be immediate joiners. Perks and Benefits. Permanent and full time opportunity Cab facility Incentives and allowances 5 Working Days with 2 weekoff.. Role & responsibilities: Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner. Record, track, and document all queries received, problem- solving steps taken and total successful and unsuccessful resolutions. Follow standard processes and procedures to resolve all client queries. Resolve client queries as per the SLAs defined in the contract. Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients. Identify and learn appropriate product details to facilitate better client interaction and troubleshooting. Document and analyze call logs to spot most occurring trends to prevent future problems. Maintain and update self-help documents for customers to speed up resolution time. Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution. Ensure all product information and disclosures are given to clients before and after the call/email requests.