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Lumina Datamatics
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Seller Support Executive

Seller Support Executive

Lumina Datamatics

0 - 5 years

|

1 - 3 Lacs

Posted:1 week ago| Platform:

Apply

Skills Required

International Voice Process US Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Key Responsibility:

Selected candidates will be performing the role of Seller/Partner Support Associates for Marketplace projects.
This will entail analyzing data and addressing queries/concerns of Sellers over multiple communication channels
Act as a primary solution provider to Sellers/end customer/ SPOCs that are looking forward to have any issues/ concern addressed
In addition to providing a remarkable Seller/Customer/Client experience, Associate is expected to address tech/semi-tech issues, identify and implement process improvements, document and contribute to a team environment, all while adhering to service level agreements for phone, email and/or chat cases
Continuously strive to provide a world-class experience to sellers/partners

Preferred Candidates:

Have experience an experience in US voice process

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Lumina Datamatics

Technology Consulting / Digital Transformation

Nashik

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