Seismic/CMS Admin

7 - 12 years

6 - 10 Lacs

Posted:2 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description


Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

Provide administrative support for content management system used as our sales enablement platform for corporate internal & external functions which includes sales, presales, customer success, marketing, partners, operations etc.
Development and maintenance of custom pages.
Management of incidents and tickets logged by end users via Helpdesk system/Emails.
Management of user groups, maintenance of data table, manage inventory of inactive users and offboard them from the system via set process.
Monitor content libraries for any misplacements, taxonomies, and other features of CMS platform.
Generate reports that provide the metrics required for teams to get insights on various functionalities of platform, performance of content, adoptability of users etc.
Help in Creation and maintenance of process documentation.
Research, test and implement new tools, solutions, and approaches that will help to improve productivity/user experience.

You enjoy working cross-functionally across Sales, Marketing, Customer Success, Operations, and IT organizations.
Youre a team player and believe in building synergies across BMC to create/continually evolve one integrated customer journey.
You like to innovate, and have a passion for solving business problems, to continuously improve our quality of service
You have a passion for development, and challenge yourself to learn new things
You know how to have fun and connect with people

To ensure youre set up for success, you will bring the following skillset & experience:

7+ year experience with any CMS platforms - Seismic Preferred.
Basic report generation understanding
Analytical and problem-solving abilities
UI/UX knowledge (desirable)
Knowledge of Basic HTML/CSS (desirable)
Ability to learn quickly in a dynamic environment and deliver on commitments in a timely manner
Good communication and interpersonal skills
Good MS Office skills, Excel (Formulas, Pivot Tables & Charts), Word, PowerPoint, Outlook
Team player
Customer-service skills and a passion for helping others succeed, both internally and within the larger organization
Creative and able to communicate ideas visually, verbally, and in writing
Self-starter with an ability to work independently and engage others for support and input




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BMC Software

IT Services and IT Consulting

Houston Texas

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