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7.0 - 12.0 years
6 - 10 Lacs
Pune
Work from Office
Here is how, through this exciting role, YOU will contribute to BMC's and your own success: Provide administrative support for content management system used as our sales enablement platform for corporate internal & external functions which includes sales, presales, customer success, marketing, partners, operations etc. Development and maintenance of custom pages. Management of incidents and tickets logged by end users via Helpdesk system/Emails. Management of user groups, maintenance of data table, manage inventory of inactive users and offboard them from the system via set process. Monitor content libraries for any misplacements, taxonomies, and other features of CMS platform. Generate reports that provide the metrics required for teams to get insights on various functionalities of platform, performance of content, adoptability of users etc. Help in Creation and maintenance of process documentation. Research, test and implement new tools, solutions, and approaches that will help to improve productivity/user experience. You enjoy working cross-functionally across Sales, Marketing, Customer Success, Operations, and IT organizations. Youre a team player and believe in building synergies across BMC to create/continually evolve one integrated customer journey. You like to innovate, and have a passion for solving business problems, to continuously improve our quality of service You have a passion for development, and challenge yourself to learn new things You know how to have fun and connect with people To ensure youre set up for success, you will bring the following skillset & experience: 7+ year experience with any CMS platforms - Seismic Preferred. Basic report generation understanding Analytical and problem-solving abilities UI/UX knowledge (desirable) Knowledge of Basic HTML/CSS (desirable) Ability to learn quickly in a dynamic environment and deliver on commitments in a timely manner Good communication and interpersonal skills Good MS Office skills, Excel (Formulas, Pivot Tables & Charts), Word, PowerPoint, Outlook Team player Customer-service skills and a passion for helping others succeed, both internally and within the larger organization Creative and able to communicate ideas visually, verbally, and in writing Self-starter with an ability to work independently and engage others for support and input
Posted 1 month ago
6.0 - 8.0 years
10 - 16 Lacs
Pune
Work from Office
Key responsibilities Establish a team of additional developers that can develop our products with our full stack of technologies. Lead by taking ownership of the teams project delivery, and responsibility for the teams skills and productivity. Analyse, design, develop new components and services for our Uniface platform and products, contributing to our Oracle database schema and web services. Support and maintain our existing Uniface platform including the migration of our products across Uniface versions and upgrades. Maintain and develop applications that support and integrate with the core functionality in a range of technologies, including C#/.Net, JavaScript and Python. Involvement in the full development life cycle including requirements gathering, design, coding, unit testing and code documentation. Ownership of customer support issues from inception to completion, and management of support items across the team. Liaison across project teams to provide project updates, attend project meetings at all levels; follow and contribute to project management as required of an experienced technical team leader. Communicate effectively across Idox teams including Development, QA, Technical Support and Service Desk, and representing Idox with customers and users. To be successful, you will need: Experience of Senior Developer responsibilities, up to Team Leader level. Strong technical skills, particularly in Uniface, with a desire to continuously learn new technical skills. Relevant software development qualifications and/or experience; demonstrable exposure to software development lifecycles. Self-motivation, able to use your own initiative, work well in a team and individually. Effective problem-solving abilities with strong analysis skills, and to be able to own problems through to resolution. The ability to prioritize multiple tasks and show excellent time management skills. Excellent verbal and written communication skills, and to be able to engage with colleagues across the business in Pune and the UK. The flexibility to respond to changing demands and take on additional responsibilities as required. Additional desirable qualities: Exposure to other software development languages and platforms such as Web Applications, JavaScript/TypeScript. Experience of GIS and spatial applications and data. Familiarity with code versioning tools such as Git, and software building and automation platforms such as Git and Jenkins, and CI/CD processes. Understanding of REST API development and design.
Posted 3 months ago
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