Security Operations Center Analyst (SOC)

As a Level 2 SOC Security Analyst at Airtel, you will be responsible for conducting information security investigations in response to security incidents identified through various SOC entry channels such as SIEM, Tickets, Email, and Phone. You will act as a point of escalation to provide guidance and oversight on incident resolution and containment techniques. Your role will involve creating and maintaining SOC run books for SIEM tools, coordinating responses to information security incidents, and mentoring security analysts on various operational tasks related to risk management, information security controls, incident analysis, incident response, and SIEM monitoring. You will be required to document incidents from initial detection through final resolution, participate in vulnerability management, and assist in evaluating, recommending, implementing, and troubleshooting security solutions for new IT infrastructure systems. Effective communication with customers, teammates, and management is essential, along with preparing Monthly Executive Summary Reports for managed clients. Additionally, you will provide recommendations for tuning and optimizing security systems, SOC security processes, procedures, and policies. Your responsibilities will also include defining, creating, and maintaining SIEM correlation rules, customer build documents, security processes, and procedures while following ITIL practices for incident, problem, and change management. Staying up to date with emerging security threats and regulatory security requirements is crucial for this role. Preferred qualifications include Information Security professional designations such as CEH and CompTIA Security+. You will also be expected to perform other responsibilities and additional duties as assigned by the SOC Manager.,