SCM Clinical Support Analyst

As a SCM Clinical Support Analyst, you will be responsible for providing day-to-day application support for Sunrise Clinical Manager modules such as documentation, orders, and medication administration. Your role will involve performing system configuration, build, and testing of SCM forms, rules, order sets, and alerts. Additionally, you will collaborate with clinical end users to gather requirements and optimize workflows. Key Responsibilities: - Provide day-to-day application support for Sunrise Clinical Manager modules - Perform system configuration, build, and testing of SCM forms, rules, order sets, and alerts - Collaborate with clinical end users to gather requirements and optimize workflows - Troubleshoot application issues, perform root cause analysis, and coordinate resolution with vendors or technical teams - Participate in SCM upgrades, patches, and testing cycles, including regression and user acceptance testing (UAT) - Maintain security roles, user access provisioning, and application audit controls - Document application changes, configurations, and standard operating procedures - Analyze system performance, recommend improvements, and support enhancement initiatives - Engage in on-call rotation and provide after-hours support as needed Qualifications Required: - 3 to 8 years of hands-on experience supporting Allscripts Sunrise Clinical Manager - Proficiency in SCM modules including documentation, orders, and medication administration - Strong analytical and problem-solving skills - Ability to work collaboratively with clinical end users and technical teams - Experience with SCM upgrades, patches, and testing processes Please note that there are no additional details about the company provided in the job description.,