SCCM & Intune Administrator

Position Overview

We are seeking a highly skilled and experienced SCCM & Intune Administrator to join our IT infrastructure team. This position demands advanced technical expertise, strategic vision, and a proactive approach to endpoint management within a dynamic enterprise environment. The successful candidate will be responsible for the design, deployment, configuration, and ongoing maintenance of Microsoft System Center Configuration Manager (SCCM) and Microsoft Intune solutions, ensuring a secure, compliant, and efficient workspace for all users.

Role & responsibilities

• Design & Architecture: Plan, architect, and implement SCCM and Intune environments to meet evolving business requirements and industry standards. Lead migrations, integrations, and upgrades to ensure seamless transitions and minimal downtime.
• Endpoint Management: Oversee the complete lifecycle of endpoints (server, workstations, laptops, mobile devices) including provisioning, software distribution, patch management, compliance enforcement, and retirement procedures.
• Policy and Profile Configuration: Develop and deploy security policies, compliance profiles, and configuration baselines using SCCM and Intune; ensure alignment with organizational security and compliance frameworks.
• Application Deployment: Package, test, and deploy complex applications across a variety of device types and operating systems, leveraging advanced features of SCCM and Intune.
• Operating System Deployment (OSD): Manage Windows operating system deployment using task sequences, driver management, and user data migration for new hardware, refresh cycles, and break/fix scenarios.
• Update & Patch Management: Design and implement automated processes for patching Windows, Mac, and mobile devices, addressing vulnerabilities rapidly and ensuring compliance with internal policies and external regulations.
• Monitoring & Reporting: Create and maintain detailed reports and dashboards for endpoint compliance, software inventory, patch status, and device health using SCCM, Intune, and Power BI.
• Troubleshooting & Support: Provide advanced technical support for endpoint issues, application deployments, configuration drift, and device enrollment; work closely with help desk and desktop support teams to resolve escalated issues efficiently.
• Automation & Scripting: Develop, maintain, and document PowerShell scripts and automation routines to streamline repetitive tasks, enhance deployment consistency, and improve remediation processes.
• Cloud Integration: Manage hybrid and cloud-native environments, integrating on-premises SCCM with Intune (co-management), and optimizing for Microsoft 365, Entra ID, and other cloud services.
• Documentation & Knowledge Sharing: Produce clear, comprehensive documentation for solutions, processes, and troubleshooting. Share expertise with IT colleagues through training sessions, workshops, and knowledge bases.