Sap Support Specialist

5 - 6 years

8 Lacs

Posted:2 weeks ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Summary:

Key Responsibilities:

  • Lead and mentor the SAP support team (22 members) with a focus on performance and development
  • Oversee daily operations and ensure issue resolution within SLAs
  • Act as a primary point of contact for the client, managing communication, governance, and billing coordination
  • Prepare monthly performance reports and contribute to service improvement initiatives

Requirements:

  • Bachelors in IT/Computer Science
  • 5–6 years of SAP support experience, including team leadership
  • Strong SAP operations knowledge and client-facing experience
  • Excellent communication and problem-solving skills
  • Experience in the automotive/manufacturing sector preferred

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