SAP Senior Technical Consultant - L3 Support

Tech Mahindra

8 - 12 years

15 - 25 Lacs

hyderabad pune chennai

Posted:3 weeks ago| Platform:

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technical consultant l3 support optel arvato csdb systems.

Work Mode

Work from Office

Job Type

Full Time

Job Description

Support deployment of L3 solution from Optel.
Support L3 upgrade/decommission activities for Optel, Arvato CSDB systems.
Work with supporting IT Teams to deliver the solution.
Support packaging line L2 software, Operating systems,connectors, interfaces upgrade as required working with Optel, Site Engineering and packaging SME.
Support Informal and Formal IQ, OQ & PQ for the Level 2, Level 3 systems for Non-serialized / Serialized / Aggregated scenarios.
Update and create new test scripts for L2 and L3 functionality in HP Quality Center.
Produce required documentation as per Change Controls and validation protocols.
Ensure that all end users are trained and ready for obtaining access into the systems. • Helping site SMEs during cut-over activities before Go-Live.
Go-Live Support and Hypercare.
Support Viatris IT process around serialization in area of quality process and supply chain.
Performing daily system monitoring of current systems.
Perform regular and schedule application and server maintenance.
Support Viatris GIDC IT Infra & network requests for software/hardware upgrades, L3/L4 application system / server maintenance.
Support ad hoc requests and support other ticket requests to resolution.
Ensure that all end users trained and ready for getting access into system.
Familiar with OPTEL, Arvato, Uhlmann, Seavision, Jekson, Systech, Micro Focus Application Life Cycle Management Quality Center, Tracelink, ServiceNow

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