Key Responsibilities :
SAP IS-U Module Expertise :
- Provide technical support for SAP IS-U (Industry-Specific Utilities) modules including Billing, FICA (Financial Contract Accounting), Device Management, and Customer Service. - Ensure seamless integration and custom development in the SAP IS-U landscape. Development of Custom Solutions :
- Develop and implement custom enhancements using ABAP (Advanced Business Application Programming) for specific business processes in billing, metering, contract accounts, and customer service. - Create user exits, BADIs (Business Add-Ins), enhancements, and custom reports to meet project-specific requirements. Technical Design and Specifications :
- Collaborate with functional teams to convert business requirements into technical specifications. - Create detailed technical design documents for new developments and enhancements. - Design and build custom interfaces for integrating SAP IS-U with third-party systems and applications. Billing and Invoicing Support :
- Provide technical support for SAP IS-U billing processes, including complex billing schemas, billing enhancements, and invoicing. - Work on custom solutions for bill print, invoice formatting, and output determination. FICA Custom Development :
- Support custom developments in FICA (Financial Contract Accounting), including payment processing, dunning, and reconciliation processes. - Configure and customize financial accounting processes such as installment plans, security deposits, and interest calculations. Data Migration and Conversion :
- Lead data migration activities for master data and transactional data in SAP IS-U, ensuring data accuracy and integrity. - Use LSMW (Legacy System Migration Workbench) or custom ABAP programs to transfer data from legacy systems. Performance Tuning and Optimization :
- Analyze and optimize the performance of SAP IS-U programs and reports, ensuring efficient system performance. - Perform SQL tuning, ABAP optimization, and database indexing for better system response times. Integration with Other Systems :
- Develop and maintain interfaces using IDocs, RFCs, BAPIs, Web Services, and third-party integrations for seamless data flow between SAP IS-U and external systems. - Ensure proper data exchange between SAP IS-U, CRM, FI-CA, billing, and other systems. Issue Resolution and Troubleshooting :
- Provide support for complex SAP IS-U technical issues by identifying root causes, resolving bugs, and troubleshooting system errors. - Perform ABAP debugging and analysis of technical problems in SAP IS-U applications. Upgrades and Support Packs :
- Participate in SAP IS-U upgrades, including testing and validation of custom objects, programs, and reports. - Ensure compatibility and performance of custom developments after system upgrades or support pack implementations. Testing and Quality Assurance :
- Lead or participate in unit testing, integration testing, and user acceptance testing (UAT) for custom developments and system changes. - Create and maintain test scripts to validate system performance and ensure adherence to business requirements. Technical Knowledge and Skills Required :
- Extensive knowledge of SAP IS-U (Industry-Specific Utilities) technical components, including Billing, FICA, Device Management, and Customer Service. - Strong proficiency in ABAP and ABAP for IS-U to develop custom solutions, reports, enhancements, and interfaces. - Experience with data migration and conversion tools such as LSMW, BDC, and custom ABAP programs. - In-depth understanding of IS-U data structures and table relationships. - Knowledge of interfaces, including IDoc, BAPI, RFC, and Web Services for integrating SAP IS-U with other systems. - Strong skills in SQL tuning, performance optimization, and database indexing for large-scale utilities systems. - Familiarity with SAP NetWeaver, WebDynpro, UI5, and Fiori applications for custom frontend development. Soft Skills Required :
- Strong problem-solving and troubleshooting skills to handle complex technical issues. - Excellent communication skills to collaborate effectively with functional teams and business stakeholders. - Ability to work independently and deliver projects on time in a dynamic environment. - Documentation skills to create technical specifications, designs, and user manuals for custom developments. - Team-oriented and flexible with the ability to multitask and manage priorities. The SAP IS-U Technical Consultant ensures smooth system functionality through custom development, integration, and technical support, contributing to the effective operation of utilities-specific processes in the SAP IS-U environment.
