SAP CX Consultant

Job Title: SAP CX Consultant

Experience Required: 4–5 Years

Key Responsibilities:

• Requirement gathering, business analysis, and solution design for SAP CX modules (Sales Cloud, Service Cloud, Commerce Cloud, Marketing Cloud, etc.).
• Configure and customize SAP CX applications as per business needs.
• Conduct integration with SAP ERP, SAP S/4HANA, or third-party systems.
• Lead workshops, create functional/technical specifications, and handle client communications.
• Perform unit testing, integration testing, and support user acceptance testing (UAT).
• Provide post-go-live support and continuous improvements.
• Work closely with internal stakeholders and external clients for SAP CX solution delivery.

Required Skills:

• 4–5 years of experience in SAP CX (C4C Sales/Service, SAP Commerce Cloud, or Marketing Cloud).
• Good understanding of business processes in Sales, Service, or Commerce.
• Experience with SAP Cloud Application Studio (SDK), CPI/PI integration, and web services (OData, SOAP).
• Ability to design end-to-end CX processes and integrations.
• Strong communication and client interaction skills.

Preferred Skills (Nice to Have):

• Experience in SAP S/4HANA integration.
• Knowledge of SAP CPQ, SAP Emarsys, or SAP FSM.
• SAP CX certification (preferred but not mandatory).

Educational Qualification:

• Bachelor’s degree in Engineering, IT, Computer Science, or related field.

Job Type: Full-time

Pay: ₹800,000.00 - ₹1,000,000.00 per year

Benefits:

• Health insurance
• Paid time off
• Provident Fund
• Work from home

Schedule:

• Monday to Friday

Work Location: In person