SAP Customer Service Professional

6 - 11 years

4 - 7 Lacs

Posted:-1 days ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

We are looking for a skilled SAP CS Consultant with 6-20 years of experience to join our team on a contract-to-hire basis. The position is available across India.

Roles and Responsibility
  • Provide excellent customer service and support to clients using SAP Customer Service.
  • Collaborate with cross-functional teams to resolve complex issues and improve processes.
  • Analyze customer feedback and implement changes to enhance satisfaction.
  • Develop and maintain documentation of customer interactions and resolutions.
  • Train and guide junior team members to ensure high-quality service delivery.
  • Identify areas for process improvement and suggest enhancements.
Job Requirements
  • Strong knowledge of SAP Customer Service, including configuration, customization, and integration.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.
  • Ability to analyze complex problems and develop creative solutions.
  • Strong problem-solving skills, with attention to detail and accuracy.
  • Experience working with SAP HANA implementation projects.
  • Familiarity with IDESLABS recruitment services firm.

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