SAP CRM Functional Consultant

Role Overview: You will be responsible for implementing SAP CRM solutions following system implementation standards and methodologies. Your strong knowledge and real experience in CRM Sales, Service, and Marketing, CTI Integration, and Web UI & IC web client module will be crucial in this role. You will need to have a good understanding of Base Customization, business processes, and be able to work independently to understand client requirements. Key Responsibilities: - Familiarity with system implementation standards and methodologies - Strong knowledge and real experience in CRM Sales, Service, and Marketing, CTI Integration, and Web UI & IC web client module - Good Exposure on Base Customization - Good Business process understanding - Able to understand client requirement and work individually - Client facing and convincing skills - Strong Tech & Functional Specification documentations - Able to demonstrate and train business users - Design and execute UAT - Integration with Banking Source Systems and EDW Qualification Required: - Bachelor's degree in Engineering or Technology (BE/B.Tech/Graduation) - 4-8 years of experience in SAP CRM - Skills required: SAP CRM, SAM, CRM, Web UI, UAT, Base customization Additional Details: Preferred SAP CRM Apps version is CRM 7.3 Ehp2+. This is a full-time position based in Mumbai with the requirement to work from the office.,