Job
Description
We help the world run better What you ll do As a member of this team, you will be responsible for system and landscape operations, handling many challenging issues and projects in the newest SAP Cloud Technologies, like HANA, Fiori and NetWeaver/ABAP across multiple SAP s own datacenters and Hyperscalers like Azure, GCP. You ll also be collaborating closely with IBP Product Development, IBP Architecture, Cloud Architecture and Cloud Infrastructure teams, spread across various geographies. Immerse yourself in a forward-thinking environment that values innovation and hands-on experience and play a key role in enhancing the strategic initiatives of our tea What you bring Maintaining IBP Customer instances in the SAP SaaS Cloud landscape. Own and handle operational tasks like Monitoring/Alert handling, Incident Management, Change Management, System Installation, Provisioning, Life Cycle Management activities like Hotfixes/Patches and Upgrades. Assist in the resolution of application-related problems. Research and resolve database problems, ensuring database integrity, security, stability, and system availability. Update systems using Software Update Manager (SUM), SPAM/SAINT tool. Configure STMS, dump analysis, user and profile management. Performance monitoring and tuning. Support Continuity of Business. Contribute to Root Cause Analysis. Automation knowledge is an added advantage (Shell script, Python, Ansible etc.) Coordination with other support functions and the team to resolve the issues in a timely manner. Bachelor s degree in information management, Computer Science, or a related field. Strong analytical, problem-solving, and communication skills. Ability to work collaboratively with cross-functional teams and manage multiple projects simultaneously. Excellent organizational and time management skill Meet your team The Integrated Business Planning (IBP) Cloud Delivery department - as part of the ERP Cloud Delivery organization - is responsible for the complete life cycle management (planning, production, and operations) of SAP s IBP Cloud Software as a Service (SaaS) solutions. The IBP Cloud Delivery and Operations department drives and executes all required activities based on an end-to-end approach and facilitates all functions from development engagement to cloud architecture, design, production, life cycle management and other services of our productive customer landscapes. As our customers are moving mission-critical business processes and workloads into the Cloud to evolve their business, it is our obligation to always deliver our services with the highest levels of reliability Bring out your best . Successful candidates might be required to undergo a background verification with an external vendor. Requisition ID: 427354 | Work Area: Software-Development Operations | Expected Travel: 0 - 10% | Career Status: Graduate | Employment Type: Regular Full Time | Additional Locations: #LI-Hybrid. Requisition ID: 427354 Posted Date: May 29, 2025 Work Area: Software-Development Operations Career Status: Graduate Employment Type: Regular Full Time Expected Travel: 0 - 10% Location:
