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SAP C4C Functional Consultant

SAP C4C Functional Consultant

Infosys

2 - 7 years

6 - 11 Lacs

Bengaluru

Posted:3 hours ago| Platform:

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Skills Required

sap sap s hana sap c4c sap hana sap cloud sap upgrade program management sap sd sap implementation microsoft azure sap crm functional consultancy odata sap business bydesign sap fiori sapui5 sap basis sap abap aws oo abap crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Educational
Bachelor of Engineering Service Line
Enterprise Package Application Services Responsibilities
A day in the life of an Infoscion

As part of the Infosys consulting team, your primary role would be to actively aid the consulting team in different phases of the project including problem definition, effort estimation, diagnosis, solution generation and design and deployment

You will explore the alternatives to the recommended solutions based on research that includes literature surveys, information available in public domains, vendor evaluation information, etc. and build POCs

You will create requirement specifications from the business needs, define the to-be-processes and detailed functional designs based on requirements.

You will support configuring solution requirements on the products; understand if any issues, diagnose the root-cause of such issues, seek clarifications, and then identify and shortlist solution alternatives

You will also contribute to unit-level and organizational initiatives with an objective of providing high quality value adding solutions to customers. If you think you fit right in to help our clients navigate their next in their digital transformation journey, this is the place for you!
Additional Responsibilities:

Ability to work with clients to identify business challenges and contribute to client deliverables by refining, analyzing, and structuring relevant data

Awareness of latest technologies and trends

Logical thinking and problem solving skills along with an ability to collaborate

Ability to assess the current processes, identify improvement areas and suggest the technology solutions

One or two industry domain knowledge
Technical and Professional :

2+ years of experience with minimum 2 C4C implementation project experience

Hands on Experience in Scoping and Fine Tuning, Master layout/ Page layout, Data Workbench Activities.

Create and conduct presentations/workshops/demos on system functionality to the client

Administration tasks (Workflows/ Approval Process/ Organization setup/ user management)

Integration tasks of the SAP Sales/ Service Cloud with other SAP (S/4HANA), SAP Cloud and Non-SAP applications via CPI.

Authorization and access controls using Business Roles.

SalesAccounts and Activity Management – Visit Management, Lead, Opportunity, Sales Quote, Sales Order, Pricing, Territory Management.

ServiceCustomer service ticket, SLA, Service Categories, CTI Integration, Knowledgebase Integration, Chatbot Integration (SAP CAI).

AnalyticsCreate Data source/ Reports / KPI/ Key Figures / Dashboards etc.

Work with OData/Standard APIs, Transport Management/ Upload/ Download.
Preferred
Skills:

Technology-SAP Functional-SAP C4HANA Domain-SAP Cloud for Customer-ABSL and BODL languages

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Infosys

IT Services and IT Consulting

Bangalore Karnataka

10001 Employees

3459 Jobs

Key People

Salil Parekh

CEO & Managing Director
Richard Lobo

Executive Vice President and Head of Human Resources
Kiran Kumar

Senior Vice President and Head of Digital Services

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SAP C4C Functional Consultant