Salesforce Systems Analyst

Ameriprise Financial

1 - 7 years

10 - 11 Lacs

noida

Posted:22 hours ago| Platform:

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Skills Required

computer science manager quality assurance analytical agile test cases asset management jira sdlc crm salesforce

Work Mode

Work from Office

Job Type

Full Time

Job Description

Collaborating across the organization with business, architects, UX designers, product managers and other software developers to develop and improve tools to support Advisor practices. Support tracking/feedback tracking from field users on CRM.

Key Responsibilities

Able to work and learn quickly
Team player communicates timely with team, partners and leaders
Eager to learn
Can keep up with a fast pace and still stay positive and organized
Analytical skills
Able to speak up and ensure their ideas/voice is heard
Critical thinking skills
Problem solving skills
Positive outlook
Strong analytical abilities and background
Able to communicate directly with users and business partners by answering and resolving feedback and productions issues
Ability to negotiate, have difficult conversations, build relationships across the company, and work closely

Required Qualifications

Bachelor of Technology/Bachelor of Engineering degree in Computer Science, Information Systems or related technical field;
Understanding and demonstrated experience working with web tools.
Proficient computer skills, especially Microsoft Office applications
Strong analytic skills; ability to understand complex systems and design communication around integration and interface points
Able to write test cases, scripts, jira stories for a Business need, get it approved from the Business, Follow through with developers, get the timelines and act as a liaison between the Business and Developer
Proven experience in Software testing and quality assurance with a distinguished track record in testing complex software systems
Competent in all types of testing (Functional, Regression, Integration)
Capability to work with a multi-functional team of business owners, developers, business analysts, and quality assurance professionals.
Knowledge of Quality management tools such as Jira.
Understanding of the QA process/ SDLC in waterfall, continuous delivery, and Agile environments is required.
Strong organizational skills: the ability to complete multiple tasks under time constraints and competing priorities.
Excellent written and verbal communication skills (Ability to communicate effectively with technical staff, business analysts, management, and business team members)
Work independently (full SDLC) with minimal supervision in a team environment

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