Salesforce Services Technical Analyst

Job Description

Managing and Implementing the technical design of Salesforce Service solutions in accordance with Business strategy and working closely with the Technical & Functional Expert Ensuring that Salesforce Services Solutions Technical Core Model (IT Solution's Requirements) is well documented based on Business Processes & Rules, evolves consistently and is not jeopardized by localization Present analysis and detailed solution documentation to both technical and non-technical audiences Lead develop, package & release management activities and support development team (includes reviewing deliverables, effort estimations for multiple design options) Contributing to the deliveryof SalesforceServices Core Model evolution in accordance with business strategy Supporting applications Roll-out, ensuring that Core Model is applied Interacting with Operations teams by monitoring their activities & providing technical expertise when needed TECHNICAL COMPETENCIES & EXPERIENCE Language skills: English expertise is a must both spoken and written Graduated with an engineering degree, preferably in information technology 4 years of experience on Salesforce, includingSalesforce Lightning, Service Cloud, Experience cloud, Commerce Cloud 2+ years of experience and proficiency with Salesforce developer toolkit, including Apex, Test classes, Triggers, Visualforce, Javascript, SOQL/SOSL and Release Migration Tool 1+ years of experience with Salesforce architecture, design and integration technologies (including Platform Events, Connected Apps, Mobile SDK, SSO, OAuth, SOAP, REST and SOA design principles) Knowledge of Data management, ETL concepts, Enterprise software development, Object based and Relational Database technologies is an added advantage Must completed Salesforce Certifications (Administrator, Platform Builder 1, Platform Developer 2) Certification in Salesforce Service Cloud Consultant is an added advantage