Job
Description
Years of Experience: Salesforce Sales and Service Cloud Experience 5+ Years Overall Salesforce Experience 8+ years Preferred Certifications: Salesforce Sales Cloud Consultant Salesforce Service Cloud Consultant Salesforce Certified Administrator Salesforce Associate Salesforce Platform Developer II Key Responsibilities Implement Salesforce custom solutions to support our business and organization needs. Effective collaboration with a cross-functional team, project managers, business teams and development team to ensure successful development, testing and deployment. Facilitate quick changes for changing project requirements and business needs. Provide effective system administration support related to user permissions, security settings, profiles, objects, flows and reports & dashboards. Support all technical aspects of Salesforce.com, including system integrations, AppExchange applications, data migrations and custom code using APEX and Lightning Develop high quality, scalable customized solutions within the Salesforce platform to support critical business functions and meet project objectives, requirements and company goals Contribute to the entire development cycle (analysis, design, code, test, initial pilot/production launch, deploy and production support) Manage daily support and maintenance of Salesforce instance Design, develop and maintain enhancements, integrations to Salesforce applications Identity opportunities for application optimization, redesign and development Collaborate with various departments on new technical details, requirements and implementations Should be able to work in a multi-vendor environment and able to adapt to the changing needs Remains current on new Salesforce features and functionality and provides recommendations for process improvements Competencies : Bachelors degree or equivalent level of industry experience in a technical role, developing deep expertise in Salesforce technologies. Significant experience with Apex, Lightning, Aura, LWC, SOQL, SOSL, Web services, Flows, Formulas, Validation rules and Sharing settings. Significant experience with Sales cloud and Service cloud Good experience working data transformations and integrations using SOAP & REST APIs Excellent communication and analytical skills Ability to work with a team. Desire to interact and help end users. Ability to prioritize multiple requests quickly and effectively. Experience working with JIRA, Confluence, Github and Salesforce DX. Ability to reasonably estimate the time for JIRA user stories and then meet those deadlines. Experience working with Salesforce DevOps tools Experience working with agile tools/ methodology.
