Salesforce Program Manager

Job Description

The Program Manager will be responsible for planning, managing, and executing multiple Salesforce-

based projects concurrently in a fast-paced environment at Rubrik. The role requires strong

program/project management expertise, excellent communication skills, advanced Jira proficiency, and

stakeholder management capabilities. The Program Manager will provide leadership and oversight

across all phases of deliveryfrom inception to implementationensuring adherence to governance,

timelines, and budget.

Mandatory Requirements:

• 7–10 years of Program Management experience
• Ability to manage 3–5 accounts concurrently
• Strong stakeholder management and cross-functional coordination skills
• Excellent verbal and written communication skills
• Expert-level proficiency in Jira and Advanced Jira reporting/dashboards
• Good understanding of Salesforce ecosystem, modules, and integrations
• Experience managing project teams, budgets, schedules, and delivery governance
• Ability to work in fast-paced, high-energy environments and multitask under pressure
• Experience leading UAT, managing test cycles, and collaborating with remote teams
• Strong negotiation, conflict management, and leadership skills

Optional Requirements:

• Agile SCRUM Master Certification
• PMP Certification
• Salesforce.com Certifications (Admin, Sales, Service, Marketing, etc.)

ROLES AND RESPONSIBILITIES:

• Create, maintain, and track project plans, schedules, and progress updates.
• Ensure on-time and on-budget delivery while adhering to project governance and gates.
• Track resource utilization, timesheet compliance, and alignment with budget allocations.
• Lead and manage day-to-day execution of Salesforce-related project implementations.
• Facilitate requirement-gathering sessions, documentation, and project deliverable creation.
• Manage customer communication as the primary interface throughout the project lifecycle.
• Support end-to-end implementation activities including project planning, issue/risk

management, communication, and change management.

• Conduct review sessions with clients and internal teams at key stages of the project.