5 - 10 years
25 - 30 Lacs
Posted:2 weeks ago|
Platform:
On-site
Full Time
Job Title- Salesforce Developer
Years of exp 5+ years
Location Pune
Work Mode Hybrid
Job Summary:
We are seeking a highly skilled Salesforce Developer to enhance our customer engagement capabilities by upgrading our Legacy Chat to Enhanced Chat. The ideal candidate will have hands-on experience with Salesforce Service Cloud and Sales Cloud, coupled with a strong understanding of Omni-Channel and Live Agent functionalities.
Job requirements:
? Lead the migration from Legacy Chat to Enhanced Chat within Service Cloud and Sales Cloud, ensuring a seamless, scalable, and user-friendly transition for both customers and internal teams.
? Design, build, and deploy Enhanced Chat configurations, including Omni-Channel and Omni-Flow setups, to optimize response times, routing efficiency, and overall customer engagement.
? Execute deployment, testing, and documentation of Salesforce features, enhancements, and integrations, maintaining high standards of quality, performance, and compliance with best practices.
? Minimum 5 years of hands-on experience with coding on the Salesforce Platform using Apex, Visualforce, Lightning / Aura Components, Javascript, HTML, REST/SOAP API etc.
? Minimum 2 years of hands-on experience creating Flows
? Minimum 2 years of experience with Omnichannel and Live Agent Chat
? Minimum 2 years of experience with Sales, Service Cloud
Rajiv Padmanabhan Padmanabhan( Proprietor of Seventh Contact Hiring Solutions)
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