Salesforce Business Analyst : Leading Bank : Gurgaon

Dear Candidate,

Urgent opening with leading bank for Business Analyst role.

Interested candidate can revert back with updated resume on qcnaukri1@gmail.com

Any query can call Shrutika : 022-40697708 / 8369367973

Job Purpose :

We are seeking to hire an experienced Salesforce Business Analyst to join our company. As a

Salesforce Business Analyst, you would analyze business processes, gather requirements,

document Salesforce soluons, and manage projects.

You will translate the requirements into soluon design document with the help of technical team.

You are expected to have excellent knowledge of Salesforce plaorm and how it works in

integration with other application to meet business requirements. You will be the go-to person when it comes to communication between IT and business stakeholders.

Responsibilities :

• Coordinate with business stakeholders to idenfy business requirements.
• Ensure that business requirements are mapped to the funconal specificaons and

prepare funconal specificaon document with traceability to BRD.

• Manage various salesforce projects, including gathering informaon, planning, and

execung projects.

• Maintain a funconal grasp of the business requirements and project soluons.
• Plan and monitor scope by ensuring that needs are within the SOW's scope and

communicang any variances for inclusion in the change control process.

• Create a requirements management strategy for the project, which describes, the process

for elicitation, documentation standards, and formats.

Skills:

• Excellent interpersonal and organizational abilities, as well as the ability to

communicate successfully with both technical and non-technical customers.

• Excellent knowledge of Sales Cloud, Service Cloud, Experience Cloud
• An analytical problem solver who knows and employs all declarative

automation and Salesforce ecosystem features.

• Eliciting requirements
• Excellent documentation skills
• Knowledge of Salesforce platform and experience in working in a similar role

for Salesforce projects is desired.

• Ability to mul-task, meet deadlines and stay calm under pressure.
• Interest in studying and learning new things.
• Project amangement and tracking

Essential

• Salesforce Admin certification
• Salesforce Sales Cloud Consultant
• Salesforce Business Analyst