Salesforce Agentforce - Quality Assurance Senior-Level

Here's the formatted job description for the Senior Salesforce Quality Analyst role at Globant:

Globant is looking for an experienced Senior Salesforce Quality Analyst with over 7+ years of hands-on experience in testing Salesforce applications. The ideal candidate will have a deep understanding of the Salesforce Platform, products, offerings, functionalities, and customization, and be adept at ensuring our Salesforce implementations are robust, scalable, and free of defects.

Key Responsibilities:

• Test Planning and Strategy:

  Develop comprehensive test plans and strategies for Salesforce projects.
• Collaborate with stakeholders to understand business requirements and define test objectives.

• Test Case Development:

• Create detailed, accurate, and reusable test cases based on business requirements and technical specifications.
• Review and optimize test cases to ensure coverage and efficiency.

• Test Execution:

• Execute manual test cases across various Salesforce environments.
• Perform functional, integration, system, regression, and UAT testing.
• Verify and validate Salesforce configurations, customizations, and integrations.

• Defect Management:

• Identify, document, and track defects in detail using defect management tools.
• Collaborate with developers and project managers to resolve issues promptly.
• Conduct root cause analysis of defects and ensure their resolution.

• Security and Access Testing:

• Validate different levels of security, user profiles, roles, and permissions to ensure proper security measures are in place.

• Reporting and Documentation:

• Document test results, prepare test execution reports, and communicate findings to stakeholders.
• Maintain up-to-date test documentation and artifacts.

• Continuous Improvement:

• Stay informed about Salesforce updates, releases, and best practices.
• Provide recommendations for process improvements and contribute to the overall quality assurance strategy.