Salesforce Administrator

Company Description

PRookie is a web and online service provider dedicated to accelerating business growth through streamlined and proven processes. We are committed to delivering high-quality services that empower businesses to succeed, offering tools and solutions at competitive value. Our goal is to meet software, web-based, and digital marketing needs with a focus on achieving 100% client satisfaction. In addition to meeting business requirements, we specialize in promoting products and ventures in the modern market. Partner with PRookie to support your business's growth and success.

What You'll Be Responsible For

• Manage multiple user setup, profiles, roles, security model and permissions, fields, record types, page, layouts, and sharing rules.
• Salesforce CPQ Quotes, Price Rules and Products.
• Support new functionality for Salesforce platform and understand CRM processes.
• Work with declarative features like creating flows, approval processes, escalation rules and assignment rules for complex business process automation.
• Troubleshoot, problem solve and document system issues
• Assist with ongoing support requests and administrative needs of users. I
• Import data into Salesforce (Account lists, Quotas, etc.)
• Assist with pulling data out of Salesforce for advanced analysis
• Support onboarding of new employees from a technical perspective.
• Create reports and dashboards for users.

Who You Are

• Salesforce Certified Administrator (ADM-201)
• Bachelor's/Postgraduate degreeMinimum 3-year relevant experience administering Salesforce
• Familiarity with standard Salesforce objects (Leads, Accounts, Contacts, Opportunities, Cases)
• Strong analytical and problem-solving skills
• Excellent communication and documentation skills
• Strong attention to detail and commitment to data accuracy
• Curious, eager to learn, and enthusiastic about RevOps

Nice to Have:

• Familiarity with SaaS sales and customer lifecycle processes
• Experience with GTM/Sales engagement tools such as SalesLoft, LinkedIn Sales Navigator, ZoomInfo, and ZoomPhone (or similar platforms)
• Experience building complex reports and dashboards
• Comfortable working in Excel/Sheets (VLOOKUPs, pivot tables, cleaning data)
• Regular participation in Salesforce Trailhead and ongoing skill development through badges and modules
• Salesforce Certified App Builder
• Salesforce Certified CPQ Administrator