Sales Transaction Support Specialist – SOLIDWORKS Subscriptions

• We are looking for a candidate with 2+ years of relevant Sales or Sales Operations experience in a client-centric organization.
• Handling the revenue subscription business of global CRE customers and ensuring timely renewals for meeting the sales plan.
• This position is part of a worldwide team operating for all geo customers.
• You will be working as a Sales Transaction Support Specialist – SOLIDWORKS Subscriptions with our Direct Subs team.
  

Role & Responsibilities

• Support CRE Subscription Services of traditional desktop and 3DEXPERIENCE WORKS products for worldwide direct customers and GEOs.
• Evaluate customer install base to assist Direct Customer Representatives and GEO Subscription and Sales Managers to secure near-term retention.
• Identify mid and long-term opportunity development plan for CRE customers and partners aimed at achieving full asset utilization, multi-product deployment, and transformation to 3DEXPERIENCE WORKS.
• Provide timely and accurate reports, metrics, and data to support CRE Direct and GEO 3DEXPERIENCE Dashboards.
• Assist the Direct team in determining client assets, quote preparation, and opportunity assessment.
• Assist in improving knowledge sharing and collaboration with GEOs and Partners.
• Be self-motivated and eager to engage in challenging situations demanding high reactivity, while continuously raising the standard of quality of DS Customer Support
• Ability to follow instructions and work independently with limited supervision.
• Responsible, self-motivated, positive, can-do attitude and driven to improve. Team-oriented with a high standard of ethics.
  

Qualifications/Experience

• Bachelor’s Degree in Sales or Finance (MBA will be an advantage)
• 2-4 years of relevant Sales or Sales Operations experience in a client-centric organization
• Experience in: sales execution, business analysis, leading change, managing projects with multiple tracks, working with Finance systems is a plus
• Strong analytical/critical thinking skills
• Ability to meet deadlines while managing multiple projects
• Good English communication skills, both written and verbal, required
• Customer focus, complying with operational procedures, and achieving sales targets
  

What’s In It For You

• Work in a culture of collaboration and innovation
• Ensure knowledge sharing within the team
• Able to work well in a team environment and communicate effectively with co-workers, both local and remote.
• Working with a Multinational culture company.