Sales Support Executive

1 - 2 years

2 - 3 Lacs

Posted:1 day ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Interview Mode:- Face to Face (Gurugram)

Location: Gurugram (On-Site)

Experience: 1-2 years

Working Days: 5 Days (Saturday & Sunday Fixed Off)

Working Hours: 6 PM- 3AM /8 PM - 5AM (Night Shift)

Qualification: Any Graduate

Benefits:- Cab and Dinner

Roles & Responsibilities:

  • Communicate with customers via calls, emails, and chat.
  • Generate leads through cold calling, email, and other channels.
  • Maintain CRM records of sales activities and interactions.
  • Pitch products/services with strong product knowledge.
  • Handle orders, service requests, and complaints.
  • Provide solutions, after-sales support, and address customer issues.
  • Assist in sales & lead generation to drive business growth.
  • Prepare sales reports, analyze data, and share market insights.

Required Skills:

  • Excellent communication & interpersonal skills.
  • Strong negotiation and closing abilities.
  • Familiarity with CRM tools/software.
  • Time management & multitasking skills.
  • Problem-solving with a customer-first mindset.
  • Prior experience in sales/support is a plus.

Job Types: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Benefits:

  • Health insurance
  • Leave encashment
  • Paid sick time
  • Provident Fund

Work Location: In person

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