Sales Support Assistant

Job Title: Sales Support Specialist

Job Summary

We are seeking a detail-oriented and customer-focused Sales Support Specialist to assist our sales team and ensure smooth and efficient sales operations. This role plays a key part in supporting sales activities, managing customer information, generating and handling leads, and delivering excellent service to both internal teams and clients.

Key Responsibilities

• Provide administrative and operational support to the sales team
• Prepare and process sales quotations, orders, contracts, and invoices, coordinating with the dispatch team for material verification
• Respond to customer leads and inquiries on Indiamart and actively generate new leads through the platform
• Develop and monitor performance indicators for sales and staff members
• Manage sales tracking tools and compile performance and sales reports
• Maintain accurate and up-to-date customer and sales data in CRM systems
• Respond to customer inquiries related to products, pricing, availability, and order status
• Coordinate communication between the sales team, customers, dispatch, and other internal departments
• Track daily sales activities and prepare reports for management review
• Assist in scheduling meetings, presentations, and follow-up activities
• Resolve order-related issues, billing discrepancies, and customer concerns efficiently
• Support improvements in sales processes and overall team efficiency

Qualifications

• High school diploma or equivalent required (Associate’s or Bachelor’s degree preferred)
• Prior experience in sales support, customer service, or administrative roles
• Strong organizational and time-management skills
• Excellent written and verbal communication abilities
• Proficiency in Microsoft Office applications and CRM software
• Ability to work independently and collaboratively in a fast-paced environment
• Strong attention to detail and problem-solving skills

Language Requirements

• Tamil – Required
• English – Required
• Hindi – Preferred

Job Types: Full-time, Permanent, Fresher

Pay: ₹10,097.68 - ₹35,800.35 per month

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: In person