Sales Specialist

Role & responsibilities

• Serve as the primary point of contact for assigned client accounts, understanding their goals, needs, and

challenges.

• Develop account strategies to overcome the challenges and action plans to meet client objectives and

maximize account growth.

• Conduct regular F2F business reviews with clients, discussing performance, identifying areas for

improvement, and presenting new opportunities.

• Track and analyze account performance, sales data, account funnel, hygiene, and market trends to

identify opportunities and challenges.

• Deliver Incremental Revenue / RPO from the assigned clients through monetization and commercial

improvements.

• Deliver incremental counter share for all assigned clients by strategic planning to dominate market share.
• Maintaining a strong relationship with restaurant owners and delivering best-in-class restaurant NPS.
• Collaborate with internal teams to coordinate and deliver exceptional service to clients, addressing any

issues or concerns promptly.

• Manage the sales administration function, operational performance reporting, streamlining processes and

systems wherever possible, and advising senior management on maximizing business relationships and

creating an environment where customer service can flourish.

• Generate leads and proactively approach potential clients, presenting our value proposition and securing

new partnerships.

• Being the face of in the market and standing up for the values we believe in.

Preferred candidate profile

Sales exp required

shivani.shrotriya@cielhr.com