Sales Service Executive

2 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Role Overview: You will be responsible for providing excellent customer service and support to clients in order to maintain and grow the sales pipeline. Your role will involve managing client relationships, addressing customer inquiries, and ensuring customer satisfaction. Key Responsibilities: - Communicate with clients to understand their needs and provide appropriate solutions - Manage customer accounts and address any issues or concerns in a timely manner - Collaborate with the sales team to support the sales process and contribute to revenue growth - Keep accurate records of customer interactions and transactions - Monitor customer feedback and implement improvements to enhance the customer experience - Stay up-to-date on product knowledge and industry trends to better serve customers Qualifications Required: - Bachelor's degree in Business Administration, Marketing, or related field - Proven experience in customer service or sales support role - Strong communication and interpersonal skills - Ability to multitask and prioritize in a fast-paced environment - Proficiency in CRM software and MS Office suite (Note: Additional details about the company were not provided in the job description),

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