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Accenture in India
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Sales Operations Senior Analyst

Sales Operations Senior Analyst

Accenture in India

5 - 10 years

0 Lacs

haryana

Posted:2 days ago| Platform: Shine logo

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Skills Required

order management client relationship management stakeholder management analytical skills sales operations training sales methodologies crm systems problemsolving microsoft office suite

Work Mode

On-site

Job Type

Full Time

Job Description

As a Sales Operations Senior Analyst at Accenture, you will play a crucial role in transforming sales into a future-ready and digital B2B revenue engine. Your responsibilities will include training sales professionals, developing engaging training materials, and ensuring that the training delivery meets the needs of the audience. With your 5+ years of experience as a trainer, you will bring your expertise in training concepts, methodologies, assessment criteria, and evaluation practices to quickly adapt to the scheduled timelines. Your excellent communication, presentation, and facilitation skills will be essential in conveying complex information effectively. We are looking for a candidate with proven experience in sales operations training within a BPO environment, particularly with a focus on Order Management, including Entry/Validation, Returns, Queries, and Closure. A strong understanding of sales methodologies, CRM systems, and best practices is required for this role. In addition, the ability to establish strong client relationships, manage multiple stakeholders, and demonstrate adaptability and flexibility will be key to success. Collaboration, interpersonal skills, and problem-solving abilities are also essential qualities we are seeking in the ideal candidate. Your roles and responsibilities will encompass various aspects of sales operations training, including interpreting sales data, identifying areas for improvement, and utilizing your proficiency in Microsoft Office Suite and learning management systems. Your educational background should include a BBA, BCom, or Master of Business Administration degree to complement your practical experience in the field. If you are ready to join a global professional services company that values innovation, expertise, and teamwork, Accenture is the place for you. Visit our website at www.accenture.com to learn more about our commitment to creating value and shared success for our clients, people, shareholders, partners, and communities.,

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Sales Operations Senior Analyst