Sales Operations Leader

Company Description

Founded in 2002, PIERIAN Services is a global leader in business services, specializing in strategy, consulting, and operations management. With 18 years of experience, Pierian has partnered with Fortune 500 companies and innovative start-ups to drive business growth through process optimization, digital technology, and tailored solutions. The company provides services across four core areas: Managed Services, Assurance, Strategy and Consulting, and Digital solutions. With a team of over 2,000 skilled professionals and 11 offices across Asia, the Middle East, and North America, Pierian serves over 250 global clients with a focus on simplifying processes, accelerating insights, and enabling sustainable growth.

Role Summary

The Sales Operations Leader will drive sales performance management, analytics, pipeline governance, and process optimization across global markets. This role ensures sales teams are equipped with data, tools, and processes to achieve revenue goals efficiently.

Key Responsibilities

• Oversee sales reporting, CRM data hygiene, and pipeline visibility.
• Develop and track sales KPIs, conversion ratios, and forecasting accuracy.
• Support pricing governance, proposal review, and contract administration.
• Manage sales enablement tools (CRM, dashboards, trackers) and provide insights to leadership.
• Design sales performance dashboards and automate reporting workflows.
• Partner with Finance and HR on sales incentives and performance management.
• Drive continuous improvement in sales process discipline and compliance.

Qualifications & Skills

• Bachelor's in Business, Finance, or Analytics; MBA preferred.
• 1012 years experience in sales operations or business enablement, preferably in professional services or outsourcing.
• Proficiency in CRM tools (Salesforce, HubSpot, Zoho) and reporting (Power BI, Excel, Tableau).
• Strong analytical mindset and process orientation.
• Excellent coordination skills across sales, finance, and delivery functions.