Sales Officer

Sales & Lead Generation: Actively prospect and generate leads through various channels like cold calling, referrals, and networking. Identify and target potential customers who are interested in loan products such as personal loans, home loans, business loans, or car loans. Meet or exceed sales targets and key performance indicators (KPIs) related to loan sales. Customer Consultation: Conduct meetings or calls with potential clients to assess their financial needs and recommend suitable loan products. Provide detailed information about the features, benefits, terms, and conditions of the loan products available. Explain the application process, interest rates, repayment schedules, and any other relevant loan-related details to clients. Loan Application Assistance: Guide customers through the loan application process, ensuring all necessary documentation is collected. Help clients fill out application forms, gather necessary paperwork, and provide ongoing support throughout the approval process. Customer Relationship Management: Build and maintain strong relationships with clients by providing excellent customer service and follow-up. Address customer queries and concerns promptly to maintain a high level of satisfaction. Provide after-sales support, ensuring the customer is satisfied with their loan product and the process. Documentation and Compliance: Ensure all loan documentation is complete and accurate before submission to the processing or underwriting department. Maintain records of loan transactions and ensure all sales activities comply with company policies, regulatory requirements, and legal standards. Work closely with the legal and compliance teams to ensure all loans meet the necessary requirements. Collaboration with Other Teams: Collaborate with credit and underwriting teams to assess loan eligibility and assist in the approval process. Work closely with other departments like marketing, operations, and customer service to ensure smooth loan processing and client satisfaction. Market Research: Stay up-to-date with industry trends, competitors’ loan offerings, and market conditions to better understand customer needs and enhance sales efforts. Suggest new loan products or modifications to existing products based on customer feedback and market demand.