Sales & Marketing Administrator

As a Sales & Marketing Administrator at our company, your primary responsibilities will include managing quotation and order processes, engaging in coupon code promotional activities, handling lead management and calling, providing customer and sales support, managing feedback and complaints, handling techno-marketing calls, and assisting with various tasks relevant to the Sales and Marketing Team. You will be responsible for preparing and issuing sales quotations, coordinating orders with sales and operations teams, managing sales incentives, travel allowances, and other related tasks. Additionally, you will engage in coupon code promotional activities, qualify leads, follow up with potential customers, and ensure timely conversions. Your role will also involve providing support to sales executives with documentation, scheduling, CRM updates, and maintaining strong client relationships. You will be expected to collect customer feedback, manage complaints, collaborate with teams for resolutions, and contribute to service improvements. Furthermore, you will handle calls from leads, market our products, and route inquiries to the relevant department staff. Other tasks relevant to the Sales and Marketing Team will also be a part of your responsibilities. To be successful in this role, you should have experience in sales and marketing coordination, administration, or customer service. Proficiency in CRM software and MS Office is required, along with strong communication and multitasking skills. Knowledge of digital marketing and lead conversion processes will be an added advantage. We are looking for candidates with a minimum of 2-8 years of experience and any graduate qualification. The salary offered is in the range of CTC 25k-35k, with additional benefits such as food and accommodation for distant/outstation candidates, salary incentives, yearly bonus, gratuity, medical benefits, health insurance, and a full-time job type. If you are a proactive and detail-oriented individual with a passion for sales and marketing administration, we encourage you to apply for this position located in Chittady, Palakkad (near Mangalam Dam).,