Sales Manager

Role & responsibilities

Sales Manager

Experience: 6+ years

Location: Hyderabad

Role Overview:

• Define and execute a comprehensive sales strategy luxury villa projects.
• Build monthly, quarterly, and annual sales targets across projects and drive team-level accountability.
• Continuously analyse sales funnel metrics to optimize team efficiency, lead utilization, and closure rates.
• Represent the sales function in leadership meetings and collaborate with marketing, CRM, product planning, and finance teams.

Pre-Sales Management

• Set up and refine SOPs for pre-sales operations, including lead qualification, CRM workflow, and nurturing mechanisms.
• Work with digital and offline marketing teams to ensure timely feedback loops on campaign effectiveness.
• Implement automation tools to improve pre-sales efficiency and lead response TAT.

Sales Execution

• Oversee all site-level and central sales teams, ensuring training, performance reviews, and incentive alignment.
• Lead customer engagement strategies from first call to site visits, negotiations, and closures.
• Mentor sales managers and executives on solution selling, value communication, and objection handling.
• Champion pricing intelligence, competitor benchmarking, and market feedback to help management with pricing and positioning decisions.

Post-Sales & Customer Experience

• Design and monitor seamless post-booking customer journeys documentation, collections, communication, and handover readiness.
• Work closely with CRM, legal, and finance teams to ensure compliance, timely agreements, and resolution of queries.
• Establish a strong framework for customer relationship management that enhances referrals, testimonials, and satisfaction scores.

Team Development

• Build and nurture a high-performance culture across all sales teams.
• Create learning and development frameworks with periodic training on soft skills, digital tools, product knowledge, and luxury segment engagement.
• Plan manpower needs and recruit skilled professionals aligned to the brand's growth trajectory.

Key Competencies:

• Deep understanding of real estate lifecycle in luxury villa sales and customer behaviour.
• Leadership experience in scaling up sales teams and setting up systems and SOPs.
• Hands-on knowledge of CRM platforms (like Salesforce, Zoho, or equivalent).
• Strong business acumen, negotiation skills, and ability to communicate with senior stakeholders.
• Data-driven and process-oriented mindset with the ability to implement tech-enabled solutions.

Educational Qualifications:

• MBA in Sales & Marketing or equivalent from a reputed institute.
• Additional certifications in real estate management, digital marketing, or customer experience are a plus.

Preferred Background:

• Proven track record of success in handling sales for luxury villa projects (mandatory).
• Prior leadership role in a reputed real estate developer.